Administrative Services Managers
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Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
The occupation "Administrative Services Managers" has an automation risk of 45.1%, which is slightly lower than the base risk of 45.8%. This level of risk suggests that while nearly half of the role's tasks could potentially be automated with current or near-future technology, a significant proportion of the job still requires unique human capabilities. The moderate risk is driven by the routine and repetitive aspects of the role, but tempered by the necessity for human judgment in management, communication, and strategic planning. As organizations increasingly adopt new administrative technologies, automation is likely to focus primarily on process-driven and data-intensive components of the job. The tasks most susceptible to automation include "Prepare and review operational reports and schedules to ensure accuracy and efficiency," "Set goals and deadlines for the department," and "Acquire, distribute and store supplies." These responsibilities often involve structured decision-making, standard workflows, and data management, making them ideal candidates for automation through software or AI. For example, automated report generation tools, project management algorithms, and supply chain systems can each streamline or eliminate manual administrative work. As a result, administrative managers may increasingly rely on technology for these processes, reducing the need for direct human intervention in these specific duties. However, there remain core tasks that are highly resistant to automation, preventing the overall risk from rising higher. Tasks such as "Meet with other departmental leaders to establish organizational goals, strategic plans, and objectives, as well as make decisions about personnel, resources, and space or equipment needs," "Learn to operate new office technologies as they are developed and implemented," and "Develop operational standards and procedures for the work unit or department," require creative problem-solving, critical thinking, adaptability, and interpersonal skills. Bottleneck skills like originality, with levels at 3.0%-3.1%, indicate that a significant part of the job is rooted in generating new ideas, building consensus, and navigating organizational change—all areas where human input is essential and current AI technologies have limited capability. Thus, while automation can streamline some facets of the job, the complexity and uniqueness of these resistant tasks will continue to necessitate human involvement.