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Lodging Managers

Medium58.34%
Found in Industries:
Salary Range
Low (10th %)$39,270
Median$65,360
High (90th %)$127,090

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Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.

The occupation "Lodging Managers" has an automation risk of 58.3%, which is very close to its base risk of 59.4%. This suggests that while a significant portion of the job's routine or predictable tasks are susceptible to automation, certain responsibilities still require a human element or more complex judgement. Lodging managers often oversee a variety of administrative, operational, and guest service duties within hotels or similar lodging establishments. Advances in AI and software have increased the potential for automating many traditional tasks that rely on repetitive processes or standardized decision making. The tasks most at risk for automation include answering inquiries regarding hotel policies and services, resolving guest complaints, participating in financial planning such as setting room rates and budgets, and coordinating with other managers to ensure smooth operations. AI-powered chatbots are increasingly proficient at handling common customer inquiries and providing information, while financial management tools can analyze data to recommend optimal pricing or budget allocations. Additionally, workflow and project management platforms facilitate interdepartmental communication, reducing the need for some forms of managerial oversight previously handled by humans. However, the most automation-resistant tasks rely heavily on interpersonal skills, local knowledge, and personal judgement. These include booking tickets for guests for local tours and attractions, meeting with clients to plan the details of events such as conventions and receptions, and arranging personalized guest services like package delivery or entertainment recommendations. These activities require a nuanced understanding of guest preferences, local offerings, and the ability to adapt to unique requirements—areas where current AI falls short, largely due to bottlenecks in originality, which is estimated to contribute only 3.4% to 3.6% of skills in these roles. Consequently, while much of the day-to-day operational load can be reduced by automation, the human touch remains vital for personalized guest experiences and creative problem-solving.

Filter by Automatable Status
Participate in financial activities, such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
Partially Automatable
Confer and cooperate with other managers to ensure coordination of hotel activities.
Partially Automatable
Greet and register guests.
Partially Automatable
Monitor the revenue activity of the hotel or facility.
Automatable
Manage and maintain temporary or permanent lodging facilities.
Partially Automatable
Train staff members.
Partially Automatable
Coordinate front-office activities of hotels or motels, and resolve problems.
Partially Automatable
Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
Partially Automatable
Assign duties to workers, and schedule shifts.
Automatable
Interview and hire applicants.
Partially Automatable
Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
Partially Automatable
Collect payments and record data pertaining to funds and expenditures.
Automatable
Prepare required paperwork pertaining to departmental functions.
Partially Automatable
Show, rent, or assign accommodations.
Partially Automatable
Perform marketing and public relations activities.
Partially Automatable
Organize and coordinate the work of staff and convention personnel for meetings to be held at a particular facility.
Partially Automatable
Provide assistance to staff members by inspecting rooms, setting tables, or doing laundry.
Partially Automatable
Meet with clients to schedule and plan details of conventions, banquets, receptions and other functions.
Partially Automatable
Book tickets for guests for local tours and attractions.
Automatable
Answer inquiries pertaining to hotel policies and services, and resolve occupants' complaints.
Partially Automatable
Arrange telephone answering services, deliver mail and packages, or answer questions regarding locations for eating and entertainment.
Partially Automatable
Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures.
Partially Automatable
Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
Automatable
Develop and implement policies and procedures for the operation of a department or establishment.
Partially Automatable

Getting InformationMonitoring Processes, Materials, or SurroundingsIdentifying Objects, Actions, and EventsInspecting Equipment, Structures, or MaterialsEstimating the Quantifiable Characteristics of Products, Events, or InformationJudging the Qualities of Objects, Services, or PeopleMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeDeveloping Objectives and StrategiesScheduling Work and ActivitiesOrganizing, Planning, and Prioritizing WorkPerforming General Physical ActivitiesHandling and Moving ObjectsControlling Machines and ProcessesOperating Vehicles, Mechanized Devices, or EquipmentWorking with ComputersRepairing and Maintaining Electronic EquipmentDocumenting/Recording InformationDrafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentInterpreting the Meaning of Information for OthersRepairing and Maintaining Mechanical EquipmentCommunicating with Supervisors, Peers, or SubordinatesCommunicating with People Outside the OrganizationEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for OthersSelling or Influencing OthersResolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the PublicCoordinating the Work and Activities of OthersDeveloping and Building TeamsTraining and Teaching OthersGuiding, Directing, and Motivating SubordinatesCoaching and Developing OthersProviding Consultation and Advice to OthersPerforming Administrative ActivitiesStaffing Organizational UnitsMonitoring and Controlling ResourcesEvaluating Information to Determine Compliance with StandardsAnalyzing Data or InformationProcessing Information

Accounting softwareMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordFacebookMicrosoft AccessPayroll softwareDelphi TechnologyWord processing softwareAnand Systems ASI FrontDeskEnablez ResortSuiteePOS Business Solutions System 3 POSGraceSoft Easy InnKeeping SuiteHotel management system softwareINN-Client Server Systems ICSS AtriumiRez Systems Rezware XP7MICROS Systems OPERA Enterprise Solution OESRedSky IT Entirety e-BookingTCS Hotel Software Guest TrackerUniResManOracle JD Edwards EnterpriseOneOracle JD Edwards EnterpriseOneMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointFacebookMicrosoft AccessPayroll softwareEmail softwareAccounting softwareWord processing softwareEnablez ResortSuiteePOS Business Solutions System 3 POSGraceSoft Easy InnKeeping SuiteHotel management system softwareINN-Client Server Systems ICSS AtriumiRez Systems Rezware XP7MICROS Systems OPERA Enterprise Solution OESRedSky IT Entirety e-BookingTCS Hotel Software Guest TrackerUniResManDelphi TechnologyAnand Systems ASI FrontDeskProperty management system PMS softwareProperty management system PMS softwareExecu/Tech Systems HOTEL PremiumExecu/Tech Systems HOTEL PremiumHousekeeping management softwareHousekeeping management softwareM-Tech Hotel Service Optimization System HotSOSM-Tech Hotel Service Optimization System HotSOSSilverbyte Systems Optima Property Management System PMSSilverbyte Systems Optima Property Management System PMSEmail softwareMicrosoft Office softwareMicrosoft Word

General and Operations Managers
Medium47.73%
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Administrative Services Managers
Medium45.13%
Plan, direct, or coordinate one or more administrative services of an organization, such as records and information management, mail distribution, and other office support services.
Facilities Managers
Medium49.28%
Plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of an organization's campus.
Food Service Managers
Medium50.23%
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
Property, Real Estate, and Community Association Managers
Medium45.64%
Plan, direct, or coordinate the selling, buying, leasing, or governance activities of commercial, industrial, or residential real estate properties. Includes managers of homeowner and condominium associations, rented or leased housing units, buildings, or land (including rights-of-way).
Spa Managers
Medium53.87%
Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
Meeting, Convention, and Event Planners
Medium51.43%
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Medium58.98%
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
First-Line Supervisors of Housekeeping and Janitorial Workers
Medium58.89%
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Medium53.95%
Directly supervise and coordinate activities of entertainment and recreation related workers.
First-Line Supervisors of Personal Service Workers
Medium49.25%
Supervise and coordinate activities of personal service workers.
Ushers, Lobby Attendants, and Ticket Takers
Medium50.54%
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Locker Room, Coatroom, and Dressing Room Attendants
Medium39.95%
Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.
Concierges
Medium52.31%
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Residential Advisors
Medium41.88%
Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.
First-Line Supervisors of Non-Retail Sales Workers
Medium51.95%
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
Counter and Rental Clerks
High72.64%
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
First-Line Supervisors of Office and Administrative Support Workers
Medium52.67%
Directly supervise and coordinate the activities of clerical and administrative support workers.
Hotel, Motel, and Resort Desk Clerks
High72.78%
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Reservation and Transportation Ticket Agents and Travel Clerks
High73.97%
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Gambling Managers
High66.16%
Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
Entertainment and Recreation Managers, Except Gambling
Medium51.47%
Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.
Travel Guides
Medium40.53%
Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.

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