Medical and Health Services Managers
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Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
The occupation of Medical and Health Services Managers has an automation risk of 49.1%, which is closely aligned with its base risk of 50.0%. This moderate level of risk is largely due to the administrative and supervisory nature of many of the tasks required in the profession. Tasks such as directly supervising and evaluating the work activities of a diverse range of personnel, developing and maintaining computerized record management systems, and planning, implementing, and administering programs and services within healthcare facilities are highly automatable. Advances in artificial intelligence and automation technologies make it increasingly possible for software to track performance, generate reports, schedule resources, and coordinate routine processes, reducing the necessity for human management in these aspects. However, several core responsibilities within this occupation remain resistant to automation, thus keeping the automation risk below full saturation. For example, inspecting facilities and making recommendations for modifications to meet emergency, access, safety, and sanitation regulations often require nuanced judgment and the ability to recognize context-specific details, something current AI and robotics struggle with. Similarly, the development of instructional materials and delivery of in-service or community-based educational programs demand a high degree of customization, creativity, and interpersonal engagement. Consulting with medical, business, and community stakeholders to address problems and coordinate health initiatives calls for skills in negotiation, empathy, and adaptive communication, all of which are less amenable to automation. The occupation’s primary bottleneck skills further underscore why full automation is not yet feasible. Originality is listed twice among the bottleneck skills, with respective prevalence levels of 3.1% and 3.8%. Although these percentages are relatively low in the context of overall job tasks, they represent critical moments where truly original solutions or creative thinking are necessary—situations in which standardized algorithms or rule-based systems falter. The ability to innovate, craft unique educational initiatives, or troubleshoot unprecedented regulatory challenges requires a human element, thus buffering the occupation against total automation for the foreseeable future.