Public Relations Managers
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Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.
The occupation "Public Relations Managers" has a base automation risk of 48.8%. This moderate risk level reflects the fact that while several tasks in public relations management are susceptible to automation, many critical responsibilities still require human judgment, creativity, and nuanced interpersonal skills. The top three most automatable tasks include assigning, supervising, and reviewing the activities of public relations staff, conferring with labor relations managers to develop internal communications, and designing and editing promotional publications like brochures. These activities are structured, process-driven, or highly repetitive, making them suitable for AI- or software-based solutions such as workflow automation, content management tools, and generative AI for publications. On the other hand, the role is notably resistant to automation in areas that demand strategic oversight, creativity, and external relationship building. The most resistant tasks include managing special events to gain media attention without direct advertising, directing the overall activities of external agencies or departments involved in communication strategies, and, interestingly, also conferring with labor relations managers to develop nuanced internal communications. These responsibilities require high emotional intelligence, creativity in event conceptualization, and the ability to adapt messaging to dynamic social, cultural, and business contexts—capabilities beyond current AI systems. The bottleneck skills that shield many public relations management duties from automation include advanced communication (C2), creative thinking (C1-C2), strategic planning (C2), negotiation (C1), and complex problem-solving (C2). Effective public relations management also demands emotional intelligence at a high level (C2), especially for crisis management and real-time decision-making under public scrutiny. As automation technologies progress, tasks rooted in repetitive actions or information management are likely to be delegated to AI systems, but those relying on human intuition, interpersonal relationships, and creative strategy will remain in the hands of skilled professionals.