Social and Community Service Managers
Medium36.80%
Found in Industries:
Salary Range
Low (10th %)$48,880
Median$77,030
High (90th %)$127,550
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Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
The occupation "Social and Community Service Managers" has an automation risk of 36.8%, which is just below the base risk of 37.5%. This risk level reflects a moderate vulnerability to automation, positioning the role as somewhat protected compared to jobs that involve more routine or repetitive work. The nature of this occupation involves a blend of administrative responsibilities, staff coordination, community engagement, and strategic planning. While some of these tasks can be standardized and potentially handled by technological solutions, many aspects require human judgment, empathy, and adaptability. The percentage indicates that while automation may impact certain portions of the role, a significant human element remains necessary to fulfill all responsibilities effectively. The top three most automatable tasks for Social and Community Service Managers include implementing and evaluating staff, volunteer, or community training programs; establishing and overseeing administrative procedures to meet objectives set by boards of directors or senior management; and directing the activities of professional and technical staff members and volunteers. These tasks often entail workflows, standard operating procedures, and data management, areas where software solutions and automated systems excel. For example, onboarding training modules can be delivered, tracked, and evaluated using learning management systems, and administrative procedures can be driven by digital process automation tools. Coordination and monitoring activities, similarly, can be streamlined by digital platforms, reducing the reliance on manual oversight. On the other hand, the role also contains highly automation-resistant tasks, such as directing fundraising activities and preparing public relations materials, representing organizations in relations with governmental and media institutions, and planning and administering budgets for programs and services. These duties require nuanced communication, strategic thinking, negotiation, and relationship-building—skills that are currently beyond the full reach of AI and automation. Furthermore, the occupation shows bottleneck skills in the domain of originality, rated at just 3.8%. This means that while original, creative thinking is not the main focus of the job, it is critical enough in some aspects—like public relations or unique fundraising strategies—to pose a barrier to comprehensive automation. Overall, the balance between automatable and human-centric tasks keeps the automation risk for Social and Community Service Managers at a moderate level.
Filter by Automatable Status
Implement and evaluate staff, volunteer, or community training programs.
Partially Automatable
Establish and oversee administrative procedures to meet objectives set by boards of directors or senior management.
Non-Automatable
Direct activities of professional and technical staff members and volunteers.
Non-Automatable
Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
Partially Automatable
Participate in the determination of organizational policies regarding such issues as participant eligibility, program requirements, and program benefits.
Non-Automatable
Prepare and maintain records and reports, such as budgets, personnel records, or training manuals.
Partially Automatable
Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
Non-Automatable
Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated.
Partially Automatable
Recruit, interview, and hire or sign up volunteers and staff.
Partially Automatable
Research and analyze member or community needs to determine program directions and goals.
Partially Automatable
Speak to community groups to explain and interpret agency purposes, programs, and policies.
Non-Automatable
Analyze proposed legislation, regulations, or rule changes to determine how agency services could be impacted.
Partially Automatable
Plan and administer budgets for programs, equipment, and support services.
Partially Automatable
Direct fundraising activities and the preparation of public relations materials.
Partially Automatable
Act as consultants to agency staff and other community programs regarding the interpretation of program-related federal, state, and county regulations and policies.
Partially Automatable
Represent organizations in relations with governmental and media institutions.
Non-Automatable
Reading ComprehensionActive ListeningComplex Problem SolvingOperations MonitoringEquipment MaintenanceQuality Control AnalysisSystems EvaluationRepairingJudgment and Decision MakingSystems AnalysisTime ManagementManagement of Financial ResourcesManagement of Material ResourcesManagement of Personnel ResourcesWritingSpeakingMathematicsScienceCritical ThinkingActive LearningLearning StrategiesMonitoringSocial PerceptivenessCoordinationPersuasionNegotiationInstructingService OrientationOperations AnalysisTechnology DesignEquipment SelectionInstallationProgrammingOperation and ControlTroubleshooting
Arm-Hand SteadinessAuditory AttentionCategory FlexibilityControl PrecisionDeductive ReasoningDepth PerceptionDynamic FlexibilityDynamic StrengthExplosive StrengthExtent FlexibilityFar VisionFinger DexterityFlexibility of ClosureFluency of IdeasGlare SensitivityGross Body CoordinationGross Body EquilibriumHearing SensitivityInductive ReasoningInformation OrderingManual DexterityMathematical ReasoningMemorizationMultilimb CoordinationNear VisionNight VisionNumber FacilityOral ComprehensionOral ExpressionOriginalityPerceptual SpeedPeripheral VisionProblem SensitivityRate ControlReaction TimeResponse OrientationSelective AttentionSound LocalizationSpatial OrientationSpeech ClaritySpeech RecognitionSpeed of ClosureSpeed of Limb MovementStaminaStatic StrengthTime SharingTrunk StrengthVisual Color DiscriminationVisualizationWrist-Finger SpeedWritten ComprehensionWritten Expression
Administration and ManagementAdministrativeEconomics and AccountingSales and MarketingCustomer and Personal ServiceEngineering and TechnologyDesignBuilding and ConstructionMechanicalBiologyPsychologySociology and AnthropologyGeographyMedicine and DentistryProduction and ProcessingComputers and ElectronicsMathematicsPhysicsChemistryForeign LanguageHistory and ArcheologyFine ArtsPhilosophy and TheologyLaw and GovernmentTelecommunicationsCommunications and MediaTransportationEnglish LanguageEducation and TrainingTherapy and CounselingPublic Safety and SecurityPersonnel and Human ResourcesFood Production
Getting InformationMonitoring Processes, Materials, or SurroundingsIdentifying Objects, Actions, and EventsInspecting Equipment, Structures, or MaterialsEstimating the Quantifiable Characteristics of Products, Events, or InformationJudging the Qualities of Objects, Services, or PeopleMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeDeveloping Objectives and StrategiesScheduling Work and ActivitiesOrganizing, Planning, and Prioritizing WorkPerforming General Physical ActivitiesHandling and Moving ObjectsControlling Machines and ProcessesOperating Vehicles, Mechanized Devices, or EquipmentWorking with ComputersRepairing and Maintaining Electronic EquipmentDocumenting/Recording InformationDrafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentInterpreting the Meaning of Information for OthersRepairing and Maintaining Mechanical EquipmentCommunicating with Supervisors, Peers, or SubordinatesCommunicating with People Outside the OrganizationEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for OthersSelling or Influencing OthersResolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the PublicCoordinating the Work and Activities of OthersDeveloping and Building TeamsTraining and Teaching OthersGuiding, Directing, and Motivating SubordinatesCoaching and Developing OthersProviding Consultation and Advice to OthersPerforming Administrative ActivitiesStaffing Organizational UnitsMonitoring and Controlling ResourcesEvaluating Information to Determine Compliance with StandardsAnalyzing Data or InformationProcessing Information
Corel QuattroProClient information databasesMicrosoft DynamicsMicrosoft ExcelMicrosoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft PublisherMicrosoft WordWeb browser softwareMicrosoft AccessCorel WordPerfect Office SuiteFileMaker ProMicrosoft Visual FoxProIBM Lotus 1-2-3Presentation softwareFinancial accounting softwareOracle ReportsBlackbaud The Raiser's EdgeMicrosoft ExcelMicrosoft OutlookMicrosoft PowerPointMicrosoft ProjectMicrosoft PublisherMicrosoft WordWeb browser softwareMicrosoft AccessCorel WordPerfect Office SuiteFileMaker ProMicrosoft Visual FoxProCorel QuattroProIBM Lotus 1-2-3Microsoft DynamicsPresentation softwareClient information databasesOracle ReportsPointClickCare healthcare softwareBlackbaud The Raiser's EdgeHealthcare common procedure coding system HCPCSHealthcare common procedure coding system HCPCSFinancial accounting softwarePointClickCare healthcare softwareMicrosoft Office software
Chief Executives
Medium38.73%
Determine and formulate policies and provide overall direction of companies or private and public sector organizations within guidelines set up by a board of directors or similar governing body. Plan, direct, or coordinate operational activities at the highest level of management with the help of subordinate executives and staff managers.
Human Resources Managers
Medium49.09%
Plan, direct, or coordinate human resources activities and staff of an organization.
Training and Development Managers
Medium49.05%
Plan, direct, or coordinate the training and development activities and staff of an organization.
Education and Childcare Administrators, Preschool and Daycare
Medium43.37%
Plan, direct, or coordinate academic or nonacademic activities of preschools or childcare centers and programs, including before- and after-school care.
Education Administrators, Kindergarten through Secondary
Medium42.14%
Plan, direct, or coordinate the academic, administrative, or auxiliary activities of kindergarten, elementary, or secondary schools.
Education Administrators, Postsecondary
Medium40.85%
Plan, direct, or coordinate student instruction, administration, and services, as well as other research and educational activities, at postsecondary institutions, including universities, colleges, and junior and community colleges.
Medical and Health Services Managers
Medium49.14%
Plan, direct, or coordinate medical and health services in hospitals, clinics, managed care organizations, public health agencies, or similar organizations.
Management Analysts
Medium51.36%
Conduct organizational studies and evaluations, design systems and procedures, conduct work simplification and measurement studies, and prepare operations and procedures manuals to assist management in operating more efficiently and effectively. Includes program analysts and management consultants.
Educational, Guidance, and Career Counselors and Advisors
Medium41.45%
Advise and assist students and provide educational and vocational guidance services.
Mental Health Counselors
Medium33.62%
Counsel and advise individuals and groups to promote optimum mental and emotional health, with an emphasis on prevention. May help individuals deal with a broad range of mental health issues, such as those associated with addictions and substance abuse; family, parenting, and marital problems; stress management; self-esteem; or aging.
Rehabilitation Counselors
Medium39.06%
Counsel individuals to maximize the independence and employability of persons coping with personal, social, and vocational difficulties that result from birth defects, illness, disease, accidents, aging, or the stress of daily life. Coordinate activities for residents of care and treatment facilities. Assess client needs and design and implement rehabilitation programs that may include personal and vocational counseling, training, and job placement.
Child, Family, and School Social Workers
Low32.79%
Provide social services and assistance to improve the social and psychological functioning of children and their families and to maximize the family well-being and the academic functioning of children. May assist parents, arrange adoptions, and find foster homes for abandoned or abused children. In schools, they address such problems as teenage pregnancy, misbehavior, and truancy. May also advise teachers.
Healthcare Social Workers
Medium36.16%
Provide individuals, families, and groups with the psychosocial support needed to cope with chronic, acute, or terminal illnesses. Services include advising family caregivers. Provide patients with information and counseling, and make referrals for other services. May also provide case and care management or interventions designed to promote health, prevent disease, and address barriers to access to healthcare.
Mental Health and Substance Abuse Social Workers
Medium37.73%
Assess and treat individuals with mental, emotional, or substance abuse problems, including abuse of alcohol, tobacco, and/or other drugs. Activities may include individual and group therapy, crisis intervention, case management, client advocacy, prevention, and education.
Health Education Specialists
Medium44.56%
Provide and manage health education programs that help individuals, families, and their communities maximize and maintain healthy lifestyles. Use data to identify community needs prior to planning, implementing, monitoring, and evaluating programs designed to encourage healthy lifestyles, policies, and environments. May link health systems, health providers, insurers, and patients to address individual and population health needs. May serve as resource to assist individuals, other health professionals, or the community, and may administer fiscal resources for health education programs.
Social and Human Service Assistants
Medium50.51%
Assist other social and human service providers in providing client services in a wide variety of fields, such as psychology, rehabilitation, or social work, including support for families. May assist clients in identifying and obtaining available benefits and social and community services. May assist social workers with developing, organizing, and conducting programs to prevent and resolve problems relevant to substance abuse, human relationships, rehabilitation, or dependent care.
Community Health Workers
Medium39.58%
Promote health within a community by assisting individuals to adopt healthy behaviors. Serve as an advocate for the health needs of individuals by assisting community residents in effectively communicating with healthcare providers or social service agencies. Act as liaison or advocate and implement programs that promote, maintain, and improve individual and overall community health. May deliver health-related preventive services such as blood pressure, glaucoma, and hearing screenings. May collect data to help identify community health needs.
Directors, Religious Activities and Education
Medium37.53%
Coordinate or design programs and conduct outreach to promote the religious education or activities of a denominational group. May provide counseling, guidance, and leadership relative to marital, health, financial, and religious problems.
First-Line Supervisors of Personal Service Workers
Medium49.25%
Supervise and coordinate activities of personal service workers.
Eligibility Interviewers, Government Programs
High66.78%
Determine eligibility of persons applying to receive assistance from government programs and agency resources, such as welfare, unemployment benefits, social security, and public housing.
Legislators
Medium39.17%
Develop, introduce, or enact laws and statutes at the local, tribal, state, or federal level. Includes only workers in elected positions.
Public Relations Managers
Medium48.75%
Plan, direct, or coordinate activities designed to create or maintain a favorable public image or raise issue awareness for their organization or client.
Fundraising Managers
Medium46.88%
Plan, direct, or coordinate activities to solicit and maintain funds for special projects or nonprofit organizations.
Compensation and Benefits Managers
Medium49.22%
Plan, direct, or coordinate compensation and benefits activities of an organization.
Entertainment and Recreation Managers, Except Gambling
Medium51.47%
Plan, direct, or coordinate entertainment and recreational activities and operations of a recreational facility, including cruise ships and parks.
Emergency Management Directors
Medium43.69%
Plan and direct disaster response or crisis management activities, provide disaster preparedness training, and prepare emergency plans and procedures for natural (e.g., hurricanes, floods, earthquakes), wartime, or technological (e.g., nuclear power plant emergencies or hazardous materials spills) disasters or hostage situations.
Funeral Home Managers
Medium40.71%
Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.
Fitness and Wellness Coordinators
Medium51.19%
Manage or coordinate fitness and wellness programs and services. Manage and train staff of wellness specialists, health educators, or fitness instructors.
Loss Prevention Managers
Medium47.31%
Plan and direct policies, procedures, or systems to prevent the loss of assets. Determine risk exposure or potential liability, and develop risk control measures.
Equal Opportunity Representatives and Officers
Medium42.37%
Monitor and evaluate compliance with equal opportunity laws, guidelines, and policies to ensure that employment practices and contracting arrangements give equal opportunity without regard to race, religion, color, national origin, sex, age, or disability.
Human Resources Specialists
Medium54.95%
Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas.
Labor Relations Specialists
Medium47.34%
Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Meeting, Convention, and Event Planners
Medium51.43%
Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
Fundraisers
Medium50.88%
Organize activities to raise funds or otherwise solicit and gather monetary donations or other gifts for an organization. May design and produce promotional materials. May also raise awareness of the organization's work, goals, and financial needs.
Compensation, Benefits, and Job Analysis Specialists
Medium44.74%
Conduct programs of compensation and benefits and job analysis for employer. May specialize in specific areas, such as position classification and pension programs.
Industrial-Organizational Psychologists
Medium45.09%
Apply principles of psychology to human resources, administration, management, sales, and marketing problems. Activities may include policy planning; employee testing and selection, training, and development; and organizational development and analysis. May work with management to organize the work setting to improve worker productivity.
Probation Officers and Correctional Treatment Specialists
Medium37.54%
Provide social services to assist in rehabilitation of law offenders in custody or on probation or parole. Make recommendations for actions involving formulation of rehabilitation plan and treatment of offender, including conditional release and education and employment stipulations.
Clergy
Low32.69%
Conduct religious worship and perform other spiritual functions associated with beliefs and practices of religious faith or denomination. Provide spiritual and moral guidance and assistance to members.
Personal Care Aides
Medium35.97%
Provide personalized assistance to individuals with disabilities or illness who require help with personal care and activities of daily living support (e.g., feeding, bathing, dressing, grooming, toileting, and ambulation). May also provide help with tasks such as preparing meals, doing light housekeeping, and doing laundry. Work is performed in various settings depending on the needs of the care recipient and may include locations such as their home, place of work, out in the community, or at a daytime nonresidential facility.
First-Line Supervisors of Correctional Officers
Low32.16%
Directly supervise and coordinate activities of correctional officers and jailers.
Correctional Officers and Jailers
Medium40.28%
Guard inmates in penal or rehabilitative institutions in accordance with established regulations and procedures. May guard prisoners in transit between jail, courtroom, prison, or other point. Includes deputy sheriffs and police who spend the majority of their time guarding prisoners in correctional institutions.
Morticians, Undertakers, and Funeral Arrangers
Low31.34%
Perform various tasks to arrange and direct individual funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.
Childcare Workers
Low24.64%
Attend to children at schools, businesses, private households, and childcare institutions. Perform a variety of tasks, such as dressing, feeding, bathing, and overseeing play.
Recreation Workers
Medium37.90%
Conduct recreation activities with groups in public, private, or volunteer agencies or recreation facilities. Organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation, camping, and hobbies, taking into account the needs and interests of individual members.
Residential Advisors
Medium41.88%
Coordinate activities in resident facilities in secondary school and college dormitories, group homes, or similar establishments. Order supplies and determine need for maintenance, repairs, and furnishings. May maintain household records and assign rooms. May assist residents with problem solving or refer them to counseling resources.
Human Resources Assistants, Except Payroll and Timekeeping
High67.61%
Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.