Accommodation and food services

Occupations in Accommodation and food services

• Advertising and Promotions Managers

  Medium42.51%
  Plan, direct, or coordinate advertising policies and programs or produce collateral materials, such as posters, contests, coupons, or giveaways, to create extra interest in the purchase of a product or service for a department, an entire organization, or on an account basis.
• Marketing Managers

  Medium51.50%
  Plan, direct, or coordinate marketing policies and programs, such as determining the demand for products and services offered by a firm and its competitors, and identify potential customers. Develop pricing strategies with the goal of maximizing the firm's profits or share of the market while ensuring the firm's customers are satisfied. Oversee product development or monitor trends that indicate the need for new products and services.
• Facilities Managers

  Medium49.28%
  Plan, direct, or coordinate operations and functionalities of facilities and buildings. May include surrounding grounds or multiple facilities of an organization's campus.
• Food Service Managers

  Medium50.23%
  Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
• Gambling Managers

  High66.16%
  Plan, direct, or coordinate gambling operations in a casino. May formulate house rules.
• Lodging Managers

  Medium58.34%
  Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
• Spa Managers

  Medium53.87%
  Plan, direct, or coordinate activities of a spa facility. Coordinate programs, schedule and direct staff, and oversee financial activities.
• Wholesale and Retail Buyers, Except Farm Products

  Medium55.39%
  Buy merchandise or commodities, other than farm products, for resale to consumers at the wholesale or retail level, including both durable and nondurable goods. Analyze past buying trends, sales records, price, and quality of merchandise to determine value and yield. Select, order, and authorize payment for merchandise according to contractual agreements. May conduct meetings with sales personnel and introduce new products. May negotiate contracts. Includes assistant wholesale and retail buyers of nonfarm products.
• Human Resources Specialists

  Medium54.95%
  Recruit, screen, interview, or place individuals within an organization. May perform other activities in multiple human resources areas.
• Meeting, Convention, and Event Planners

  Medium51.43%
  Coordinate activities of staff, convention personnel, or clients to make arrangements for group meetings, events, or conventions.
• Computer Network Support Specialists

  Medium55.92%
  Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
• Wind Energy Engineers

  Medium49.16%
  Design underground or overhead wind farm collector systems and prepare and develop site specifications.
• Bioinformatics Scientists

  Medium51.45%
  Conduct research using bioinformatics theory and methods in areas such as pharmaceuticals, medical technology, biotechnology, computational biology, proteomics, computer information science, biology and medical informatics. May design databases and develop algorithms for processing and analyzing genomic information, or other biological information.
• Dancers

  Low19.34%
  Perform dances. May perform on stage, for broadcasting, or for video recording.
• Audio and Video Technicians

  Medium57.78%
  Set up, maintain, and dismantle audio and video equipment, such as microphones, sound speakers, connecting wires and cables, sound and mixing boards, video cameras, video monitors and servers, and related electronic equipment for live or recorded events, such as concerts, meetings, conventions, presentations, podcasts, news conferences, and sporting events.
• Oral and Maxillofacial Surgeons

  Low10.53%
  Perform surgery and related procedures on the hard and soft tissues of the oral and maxillofacial regions to treat diseases, injuries, or defects. May diagnose problems of the oral and maxillofacial regions. May perform surgery to improve function or appearance.
• Sports Medicine Physicians

  Medium44.58%
  Diagnose, treat, and help prevent injuries that occur during sporting events, athletic training, and physical activities.
• Private Detectives and Investigators

  Medium45.72%
  Gather, analyze, compile, and report information regarding individuals or organizations to clients, or detect occurrences of unlawful acts or infractions of rules in private establishment.
• Gambling Surveillance Officers and Gambling Investigators

  Medium52.56%
  Observe gambling operation for irregular activities such as cheating or theft by either employees or patrons. Investigate potential threats to gambling assets such as money, chips, and gambling equipment. Act as oversight and security agent for management and customers.
• Lifeguards, Ski Patrol, and Other Recreational Protective Service Workers

  Medium41.25%
  Monitor recreational areas, such as pools, beaches, or ski slopes, to provide assistance and protection to participants.
• First-Line Supervisors of Food Preparation and Serving Workers

  Medium56.86%
  Directly supervise and coordinate activities of workers engaged in preparing and serving food.
• Cooks, Fast Food

  Medium42.99%
  Prepare and cook food in a fast food restaurant with a limited menu. Duties of these cooks are limited to preparation of a few basic items and normally involve operating large-volume single-purpose cooking equipment.
• Cooks, Institution and Cafeteria

  Medium50.81%
  Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.
• Cooks, Restaurant

  Medium34.49%
  Prepare, season, and cook dishes such as soups, meats, vegetables, or desserts in restaurants. May order supplies, keep records and accounts, price items on menu, or plan menu.
• Cooks, Short Order

  Medium38.18%
  Prepare and cook to order a variety of foods that require only a short preparation time. May take orders from customers and serve patrons at counters or tables.
• Food Preparation Workers

  Medium37.56%
  Perform a variety of food preparation duties other than cooking, such as preparing cold foods and shellfish, slicing meat, and brewing coffee or tea.
• Bartenders

  Medium41.90%
  Mix and serve drinks to patrons, directly or through waitstaff.
• Fast Food and Counter Workers

  Medium41.33%
  Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
• Baristas

  Medium53.32%
  Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.
• Waiters and Waitresses

  Medium42.54%
  Take orders and serve food and beverages to patrons at tables in dining establishment.
• Food Servers, Nonrestaurant

  Medium45.98%
  Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.
• Dining Room and Cafeteria Attendants and Bartender Helpers

  Low22.61%
  Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.
• Dishwashers

  Low20.96%
  Clean dishes, kitchen, food preparation equipment, or utensils.
• Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

  Medium58.98%
  Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
• First-Line Supervisors of Housekeeping and Janitorial Workers

  Medium58.89%
  Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
• First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers

  Medium54.54%
  Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.
• Maids and Housekeeping Cleaners

  Low14.85%
  Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
• First-Line Supervisors of Gambling Services Workers

  Medium53.47%
  Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
• First-Line Supervisors of Personal Service Workers

  Medium49.25%
  Supervise and coordinate activities of personal service workers.
• Gambling Dealers

  Medium61.31%
  Operate table games. Stand or sit behind table and operate games of chance by dispensing the appropriate number of cards or blocks to players, or operating other gambling equipment. Distribute winnings or collect players' money or chips. May compare the house's hand against players' hands.
• Gambling and Sports Book Writers and Runners

  Medium64.67%
  Post information enabling patrons to wager on various races and sporting events. Assist in the operation of games such as keno and bingo. May operate random number-generating equipment and announce the numbers for patrons. Receive, verify, and record patrons' wagers. Scan and process winning tickets presented by patrons and pay out winnings for those wagers.
• Ushers, Lobby Attendants, and Ticket Takers

  Medium50.54%
  Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
• Amusement and Recreation Attendants

  Medium56.78%
  Perform a variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.
• Costume Attendants

  Medium44.55%
  Select, fit, and take care of costumes for cast members, and aid entertainers. May assist with multiple costume changes during performances.
• Locker Room, Coatroom, and Dressing Room Attendants

  Medium39.95%
  Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.
• Baggage Porters and Bellhops

  Medium46.54%
  Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
• Recreation Workers

  Medium37.90%
  Conduct recreation activities with groups in public, private, or volunteer agencies or recreation facilities. Organize and promote activities, such as arts and crafts, sports, games, music, dramatics, social recreation, camping, and hobbies, taking into account the needs and interests of individual members.
• First-Line Supervisors of Non-Retail Sales Workers

  Medium51.95%
  Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
• Cashiers

  High68.95%
  Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
• Gambling Change Persons and Booth Cashiers

  Medium64.71%
  Exchange coins, tokens, and chips for patrons' money. May issue payoffs and obtain customer's signature on receipt. May operate a booth in the slot machine area and furnish change persons with money bank at the start of the shift, or count and audit money in drawers.
• First-Line Supervisors of Office and Administrative Support Workers

  Medium52.67%
  Directly supervise and coordinate the activities of clerical and administrative support workers.
• Switchboard Operators, Including Answering Service

  High80.81%
  Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
• Telephone Operators

  High76.09%
  Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
• Bill and Account Collectors

  Medium65.81%
  Locate and notify customers of delinquent accounts by mail, telephone, or personal visit to solicit payment. Duties include receiving payment and posting amount to customer's account, preparing statements to credit department if customer fails to respond, initiating repossession proceedings or service disconnection, and keeping records of collection and status of accounts.
• Bookkeeping, Accounting, and Auditing Clerks

  High84.94%
  Compute, classify, and record numerical data to keep financial records complete. Perform any combination of routine calculating, posting, and verifying duties to obtain primary financial data for use in maintaining accounting records. May also check the accuracy of figures, calculations, and postings pertaining to business transactions recorded by other workers.
• Gambling Cage Workers

  Medium65.51%
  In a gambling establishment, conduct financial transactions for patrons. Accept patron's credit application and verify credit references to provide check-cashing authorization or to establish house credit accounts. May reconcile daily summaries of transactions to balance books. May sell gambling chips, tokens, or tickets to patrons, or to other workers for resale to patrons. May convert gambling chips, tokens, or tickets to currency upon patron's request. May use a cash register or computer to record transaction.
• File Clerks

  High71.35%
  File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
• Hotel, Motel, and Resort Desk Clerks

  High72.78%
  Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
• Order Clerks

  High80.71%
  Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
• Human Resources Assistants, Except Payroll and Timekeeping

  High67.61%
  Compile and keep personnel records. Record data for each employee, such as address, weekly earnings, absences, amount of sales or production, supervisory reports, and date of and reason for termination. May prepare reports for employment records, file employment records, or search employee files and furnish information to authorized persons.
• Executive Secretaries and Executive Administrative Assistants

  Medium60.44%
  Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
• Secretaries and Administrative Assistants, Except Legal, Medical, and Executive

  High71.06%
  Perform routine administrative functions such as drafting correspondence, scheduling appointments, organizing and maintaining paper and electronic files, or providing information to callers.
• Office Clerks, General

  Medium65.57%
  Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
• First-Line Supervisors of Mechanics, Installers, and Repairers

  Medium49.23%
  Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.
• Maintenance and Repair Workers, General

  Low30.19%
  Perform work involving the skills of two or more maintenance or craft occupations to keep machines, mechanical equipment, or the structure of a building in repair. Duties may involve pipe fitting; HVAC maintenance; insulating; welding; machining; carpentry; repairing electrical or mechanical equipment; installing, aligning, and balancing new equipment; and repairing buildings, floors, or stairs.
• Helpers--Installation, Maintenance, and Repair Workers

  Low30.94%
  Help installation, maintenance, and repair workers in maintenance, parts replacement, and repair of vehicles, industrial machinery, and electrical and electronic equipment. Perform duties such as furnishing tools, materials, and supplies to other workers; cleaning work area, machines, and tools; and holding materials or tools for other workers.
• Bakers

  Medium64.40%
  Mix and bake ingredients to produce breads, rolls, cookies, cakes, pies, pastries, or other baked goods.
• Laundry and Dry-Cleaning Workers

  Low31.21%
  Operate or tend washing or dry-cleaning machines to wash or dry-clean industrial or household articles, such as cloth garments, suede, leather, furs, blankets, draperies, linens, rugs, and carpets. Includes spotters and dyers of these articles.
• Driver/Sales Workers

  Medium56.20%
  Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.
• Parking Attendants

  Low28.07%
  Park vehicles or issue tickets for customers in a parking lot or garage. May park or tend vehicles in environments such as a car dealership or rental car facility. May collect fee.