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First-Line Supervisors of Food Preparation and Serving Workers

Medium56.86%
Found in Industries:
Salary Range
Low (10th %)$28,830
Median$38,520
High (90th %)$62,320

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Directly supervise and coordinate activities of workers engaged in preparing and serving food.

The occupation "First-Line Supervisors of Food Preparation and Serving Workers" exhibits an automation risk of 56.9%, which is very close to its base risk of 57.7%. This relatively moderate risk reflects the fact that while many administrative and routine supervisory tasks are susceptible to automation, the role still requires significant human oversight and interaction. The prevalence of standardized procedures such as cash management and handling customer complaints makes parts of this job attractive for automation technologies like point-of-sale systems and chatbots. Among the top three most automatable tasks are activities deeply rooted in routine and predictable processes. Tasks such as performing various financial activities—including cash handling, deposit preparation, and payroll—can readily be handled by advanced financial software and automation programs. Resolving customer complaints, once a highly interpersonal skill, is increasingly managed by AI-driven customer service interfaces. Similarly, compiling and balancing cash receipts at the end of a shift is a structured, rule-based task ideal for automation through digital systems. The growing sophistication of such technologies drives up the automation risk for these supervisory roles. However, some tasks remain strongly resistant to automation, serving as bottlenecks that help control overall risk. For example, assessing patients’ nutritional needs, planning special menus, and supervising diet tray assembly in healthcare settings require context-sensitive judgment, domain knowledge, and a blend of interpersonal and technical skills. Scheduling parties and taking reservations often involve the accommodation of unique customer requests and preferences, demanding adaptability. Evaluating new food products for usefulness and suitability is reliant on critical thinking, experience, and creativity, reflected in the low levels of the “Originality” skill bottleneck (2.8% and 3.0%). These nuanced and creative decision-making abilities are difficult to replicate in automated systems, thus lowering the full automation potential of the occupation.

Filter by Automatable Status
Perform various financial activities, such as cash handling, deposit preparation, and payroll.
Partially Automatable
Resolve customer complaints regarding food service.
Partially Automatable
Compile and balance cash receipts at the end of the day or shift.
Automatable
Present bills and accept payments.
Automatable
Inspect supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Partially Automatable
Train workers in food preparation, and in service, sanitation, and safety procedures.
Partially Automatable
Control inventories of food, equipment, smallware, and liquor, and report shortages to designated personnel.
Automatable
Assign duties, responsibilities, and work stations to employees in accordance with work requirements.
Partially Automatable
Specify food portions and courses, production and time sequences, and workstation and equipment arrangements.
Partially Automatable
Record production, operational, and personnel data on specified forms.
Automatable
Observe and evaluate workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
Partially Automatable
Estimate ingredients and supplies required to prepare a recipe.
Automatable
Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.
Partially Automatable
Forecast staff, equipment, and supply requirements, based on a master menu.
Automatable
Recommend measures for improving work procedures and worker performance to increase service quality and enhance job safety.
Partially Automatable
Develop equipment maintenance schedules and arrange for repairs.
Partially Automatable
Greet and seat guests, and present menus and wine lists.
Partially Automatable
Develop departmental objectives, budgets, policies, procedures, and strategies.
Partially Automatable
Conduct meetings and collaborate with other personnel for menu planning, serving arrangements, and related details.
Partially Automatable
Evaluate new products for usefulness and suitability.
Partially Automatable
Schedule parties and take reservations.
Automatable
Perform food preparation and serving duties, such as carving meat, preparing flambe dishes, or serving wine and liquor.
Non-Automatable
Supervise and participate in kitchen and dining area cleaning activities.
Partially Automatable
Perform personnel actions, such as hiring and firing staff, providing employee orientation and training, and conducting supervisory activities, such as creating work schedules or organizing employee time sheets.
Partially Automatable
Purchase or requisition supplies and equipment needed to ensure quality and timely delivery of services.
Partially Automatable
Assess nutritional needs of patients, plan special menus, supervise the assembly of regular and special diet trays, and oversee the delivery of food trolleys to hospital patients.
Partially Automatable

Inspecting Equipment, Structures, or MaterialsMonitoring Processes, Materials, or SurroundingsGetting InformationEstimating the Quantifiable Characteristics of Products, Events, or InformationIdentifying Objects, Actions, and EventsJudging the Qualities of Objects, Services, or PeopleProcessing InformationEvaluating Information to Determine Compliance with StandardsAnalyzing Data or InformationMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeDeveloping Objectives and StrategiesScheduling Work and ActivitiesOrganizing, Planning, and Prioritizing WorkOperating Vehicles, Mechanized Devices, or EquipmentWorking with ComputersRepairing and Maintaining Electronic EquipmentDocumenting/Recording InformationDrafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentInterpreting the Meaning of Information for OthersCommunicating with Supervisors, Peers, or SubordinatesCommunicating with People Outside the OrganizationEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for OthersSelling or Influencing OthersResolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the PublicRepairing and Maintaining Mechanical EquipmentControlling Machines and ProcessesCoordinating the Work and Activities of OthersDeveloping and Building TeamsTraining and Teaching OthersGuiding, Directing, and Motivating SubordinatesCoaching and Developing OthersProviding Consultation and Advice to OthersPerforming Administrative ActivitiesStaffing Organizational UnitsMonitoring and Controlling ResourcesPerforming General Physical ActivitiesHandling and Moving Objects

Inventory management softwarePoint of sale POS softwareCaterProCBORD Foodservice SuiteCompeat Restaurant Accounting SystemsCompris Advanced Manager's WorkstationCompris softwareMICROS Systems HSI Profits SeriesNCR Advanced Checkout SolutionOrdering and purchasing softwareParTech PixelPoint POSRestaurant Operations & Management Spreadsheet LibraryStaff scheduling softwareMicrosoft PowerPointMicrosoft ProjectMicrosoft PublisherSage 50 AccountingADP Workforce NowEvernoteIBM DominoSoftCafe ScheduleWriterMicrosoft DynamicsMicrosoft OutlookInventory management softwareCaterProPoint of sale POS softwareCBORD Foodservice SuiteCompeat Restaurant Accounting SystemsCompris softwareDelphi TechnologyMICROS Systems HSI Profits SeriesNCR Advanced Checkout SolutionOrdering and purchasing softwareParTech PixelPoint POSRestaurant Operations & Management Spreadsheet LibraryStaff scheduling softwareMicrosoft ProjectMicrosoft PublisherSage 50 AccountingADP Workforce NowEvernoteIBM DominoSpreadsheet softwareQuizletCostGuardSoftCafe ScheduleWriterIntuit QuickBooks Point of SaleMicrosoft PowerPointSpreadsheet softwareDelphi TechnologyQuizletCostGuardCompris Advanced Manager's WorkstationIntuit QuickBooks Point of SaleNCR NeighborhoodPOSNCR NeighborhoodPOSThe General StoreThe General StoreCBORD Group Menu Management SystemCBORD Group Menu Management SystemRegnow Chrysanth Inventory ManagerRegnow Chrysanth Inventory ManagerMicrosoft DynamicsMicrosoft ExcelMicrosoft ExcelMicrosoft Office softwareMicrosoft Office softwareMicrosoft OutlookMicrosoft WordMicrosoft Word

General and Operations Managers
Medium47.73%
Plan, direct, or coordinate the operations of public or private sector organizations, overseeing multiple departments or locations. Duties and responsibilities include formulating policies, managing daily operations, and planning the use of materials and human resources, but are too diverse and general in nature to be classified in any one functional area of management or administration, such as personnel, purchasing, or administrative services. Usually manage through subordinate supervisors. Excludes First-Line Supervisors.
Food Service Managers
Medium50.23%
Plan, direct, or coordinate activities of an organization or department that serves food and beverages.
First-Line Supervisors of Security Workers
Medium55.95%
Directly supervise and coordinate activities of security workers and security guards.
Chefs and Head Cooks
Medium50.31%
Direct and may participate in the preparation, seasoning, and cooking of salads, soups, fish, meats, vegetables, desserts, or other foods. May plan and price menu items, order supplies, and keep records and accounts.
Food Preparation Workers
Medium37.56%
Perform a variety of food preparation duties other than cooking, such as preparing cold foods and shellfish, slicing meat, and brewing coffee or tea.
Fast Food and Counter Workers
Medium41.33%
Perform duties such as taking orders and serving food and beverages. Serve customers at counter or from a steam table. May take payment. May prepare food and beverages.
Dining Room and Cafeteria Attendants and Bartender Helpers
Low22.61%
Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.
First-Line Supervisors of Housekeeping and Janitorial Workers
Medium58.89%
Directly supervise and coordinate work activities of cleaning personnel in hotels, hospitals, offices, and other establishments.
First-Line Supervisors of Entertainment and Recreation Workers, Except Gambling Services
Medium53.95%
Directly supervise and coordinate activities of entertainment and recreation related workers.
First-Line Supervisors of Personal Service Workers
Medium49.25%
Supervise and coordinate activities of personal service workers.
First-Line Supervisors of Retail Sales Workers
Medium52.75%
Directly supervise and coordinate activities of retail sales workers in an establishment or department. Duties may include management functions, such as purchasing, budgeting, accounting, and personnel work, in addition to supervisory duties.
First-Line Supervisors of Non-Retail Sales Workers
Medium51.95%
Directly supervise and coordinate activities of sales workers other than retail sales workers. May perform duties such as budgeting, accounting, and personnel work, in addition to supervisory duties.
First-Line Supervisors of Office and Administrative Support Workers
Medium52.67%
Directly supervise and coordinate the activities of clerical and administrative support workers.
First-Line Supervisors of Farming, Fishing, and Forestry Workers
Medium51.76%
Directly supervise and coordinate the activities of agricultural, forestry, aquacultural, and related workers.
First-Line Supervisors of Construction Trades and Extraction Workers
Medium54.17%
Directly supervise and coordinate activities of construction or extraction workers.
First-Line Supervisors of Mechanics, Installers, and Repairers
Medium49.23%
Directly supervise and coordinate the activities of mechanics, installers, and repairers. May also advise customers on recommended services. Excludes team or work leaders.
First-Line Supervisors of Production and Operating Workers
Medium57.76%
Directly supervise and coordinate the activities of production and operating workers, such as inspectors, precision workers, machine setters and operators, assemblers, fabricators, and plant and system operators. Excludes team or work leaders.
First-Line Supervisors of Helpers, Laborers, and Material Movers, Hand
Medium58.54%
Directly supervise and coordinate the activities of helpers, laborers, or material movers, hand.
First-Line Supervisors of Material-Moving Machine and Vehicle Operators
Medium53.71%
Directly supervise and coordinate activities of material-moving machine and vehicle operators and helpers.
First-Line Supervisors of Passenger Attendants
Medium50.00%
Supervise and coordinate activities of passenger attendants.
Farm Labor Contractors
Medium49.50%
Recruit and hire seasonal or temporary agricultural laborers. May transport, house, and provide meals for workers.
Cooks, Institution and Cafeteria
Medium50.81%
Prepare and cook large quantities of food for institutions, such as schools, hospitals, or cafeterias.
Cooks, Private Household
Medium35.98%
Prepare meals in private homes. Includes personal chefs.
Bartenders
Medium41.90%
Mix and serve drinks to patrons, directly or through waitstaff.
Baristas
Medium53.32%
Prepare or serve specialty coffee or other beverages. Serve food such as baked goods or sandwiches to patrons.
Waiters and Waitresses
Medium42.54%
Take orders and serve food and beverages to patrons at tables in dining establishment.
Food Servers, Nonrestaurant
Medium45.98%
Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.
Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop
Medium58.98%
Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.
First-Line Supervisors of Landscaping, Lawn Service, and Groundskeeping Workers
Medium54.54%
Directly supervise and coordinate activities of workers engaged in landscaping or groundskeeping activities. Work may involve reviewing contracts to ascertain service, machine, and workforce requirements; answering inquiries from potential customers regarding methods, material, and price ranges; and preparing estimates according to labor, material, and machine costs.
First-Line Supervisors of Gambling Services Workers
Medium53.47%
Directly supervise and coordinate activities of workers in assigned gambling areas. May circulate among tables, observe operations, and ensure that stations and games are covered for each shift. May verify and pay off jackpots. May reset slot machines after payoffs and make repairs or adjustments to slot machines or recommend removal of slot machines for repair. May plan and organize activities and services for guests in hotels/casinos.
Butchers and Meat Cutters
Medium38.24%
Cut, trim, or prepare consumer-sized portions of meat for use or sale in retail establishments.

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