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Baggage Porters and Bellhops

Medium46.54%
Found in Industries:
Salary Range
Low (10th %)$24,710
Median$34,840
High (90th %)$47,610

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Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.

The occupation "Baggage Porters and Bellhops" has an automation risk of 46.5%, which is nearly identical to its base risk estimate of 47.1%. This moderate risk level reflects the blend of routine, physically oriented tasks and the interpersonal elements of the role. Many core responsibilities, such as moving luggage, greeting guests, and providing directions or arranging transportation, are somewhat standardized, making them susceptible to automation advances like robotic carts, automated kiosks, and AI-powered concierge systems. For example, the top three most automatable tasks include receiving and marking baggage with claim checks, greeting incoming guests and escorting them to their rooms, and transporting guests or arranging transport—each of which could be streamlined with current or emerging technologies. However, several tasks remain resistant to automation due to their complexity, need for judgment, or the requirement for personal interaction and adaptability. Among the most resistant tasks are arranging shipments of baggage and handling billing services, completing baggage insurance forms, and inspecting guests' rooms for comfort and readiness. These duties involve a greater degree of decision-making, responsibility, and personalized service—areas where automation still struggles, especially considering the nuances of guest preferences and the importance of discretion and hospitality in ensuring a pleasant stay. Moreover, skills bottlenecks further limit the extent of automation possible in this occupation. The required skills include a significant—albeit not dominant—element of originality (2.4% and 2.0% reported in two distinct measures), meaning that workers need to devise solutions for unique guest requests, handle unexpected situations, or tailor their approach to individual needs. This creativity is difficult for machines to replicate, which helps explain why the automation risk remains below 50%. As automation technologies continue to develop, the most routine parts of the job are likely to be replaced or supplemented by machines, but the occupation will continue to require a human touch for the foreseeable future.

Filter by Automatable Status
Receive and mark baggage by completing and attaching claim checks.
Partially Automatable
Greet incoming guests and escort them to their rooms.
Non-Automatable
Transport guests about premises and local areas, or arrange for transportation.
Partially Automatable
Supply guests or travelers with directions, travel information, and other information, such as available services and points of interest.
Automatable
Explain the operation of room features, such as locks, ventilation systems, and televisions.
Automatable
Assist travelers and guests with disabilities.
Non-Automatable
Deliver messages and room service orders, and run errands for guests.
Partially Automatable
Pick up and return items for laundry and valet service.
Non-Automatable
Act as part of the security team at transportation terminals, hotels, or similar establishments.
Partially Automatable
Compute and complete charge slips for services rendered and maintain records.
Automatable
Page guests in hotel lobbies, dining rooms, or other areas.
Automatable
Set up conference rooms, display tables, racks, or shelves, and arrange merchandise displays for sales personnel.
Non-Automatable
Inspect guests' rooms to ensure that they are adequately stocked, orderly, and comfortable.
Non-Automatable
Complete baggage insurance forms.
Automatable
Maintain clean lobbies or entrance areas for travelers or guests.
Partially Automatable
Transfer luggage, trunks, and packages to and from rooms, loading areas, vehicles, or transportation terminals, by hand or using baggage carts.
Non-Automatable
Arrange for shipments of baggage, express mail, and parcels by providing weighing and billing services.
Automatable

Identifying Objects, Actions, and EventsInspecting Equipment, Structures, or MaterialsMonitoring Processes, Materials, or SurroundingsEstimating the Quantifiable Characteristics of Products, Events, or InformationGetting InformationJudging the Qualities of Objects, Services, or PeopleProcessing InformationEvaluating Information to Determine Compliance with StandardsAnalyzing Data or InformationMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeHandling and Moving ObjectsControlling Machines and ProcessesOperating Vehicles, Mechanized Devices, or EquipmentWorking with ComputersRepairing and Maintaining Electronic EquipmentDocumenting/Recording InformationDrafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentInterpreting the Meaning of Information for OthersCommunicating with Supervisors, Peers, or SubordinatesCommunicating with People Outside the OrganizationEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for OthersSelling or Influencing OthersRepairing and Maintaining Mechanical EquipmentOrganizing, Planning, and Prioritizing WorkResolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the PublicCoordinating the Work and Activities of OthersDeveloping and Building TeamsTraining and Teaching OthersGuiding, Directing, and Motivating SubordinatesCoaching and Developing OthersProviding Consultation and Advice to OthersPerforming Administrative ActivitiesStaffing Organizational UnitsMonitoring and Controlling ResourcesDeveloping Objectives and StrategiesScheduling Work and ActivitiesPerforming General Physical Activities

Security Guards
Medium47.69%
Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. May operate x-ray and metal detector equipment.
Transportation Security Screeners
Medium43.69%
Conduct screening of passengers, baggage, or cargo to ensure compliance with Transportation Security Administration (TSA) regulations. May operate basic security equipment such as x-ray machines and hand wands at screening checkpoints.
Food Servers, Nonrestaurant
Medium45.98%
Serve food to individuals outside of a restaurant environment, such as in hotel rooms, hospital rooms, residential care facilities, or cars.
Dining Room and Cafeteria Attendants and Bartender Helpers
Low22.61%
Facilitate food service. Clean tables; remove dirty dishes; replace soiled table linens; set tables; replenish supply of clean linens, silverware, glassware, and dishes; supply service bar with food; and serve items such as water, condiments, and coffee to patrons.
Maids and Housekeeping Cleaners
Low14.85%
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Ushers, Lobby Attendants, and Ticket Takers
Medium50.54%
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Amusement and Recreation Attendants
Medium56.78%
Perform a variety of attending duties at amusement or recreation facility. May schedule use of recreation facilities, maintain and provide equipment to participants of sporting events or recreational pursuits, or operate amusement concessions and rides.
Locker Room, Coatroom, and Dressing Room Attendants
Medium39.95%
Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.
Concierges
Medium52.31%
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Cashiers
High68.95%
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Counter and Rental Clerks
High72.64%
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Hotel, Motel, and Resort Desk Clerks
High72.78%
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Reservation and Transportation Ticket Agents and Travel Clerks
High73.97%
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Couriers and Messengers
Medium59.38%
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
Dispatchers, Except Police, Fire, and Ambulance
Medium65.75%
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Aircraft Cargo Handling Supervisors
Medium61.58%
Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.
Flight Attendants
Medium45.42%
Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.
Bus Drivers, Transit and Intercity
Medium58.38%
Drive bus or motor coach, including regular route operations, charters, and private carriage. May assist passengers with baggage. May collect fares or tickets.
Parking Attendants
Low28.07%
Park vehicles or issue tickets for customers in a parking lot or garage. May park or tend vehicles in environments such as a car dealership or rental car facility. May collect fee.
Passenger Attendants
Medium53.57%
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Funeral Attendants
Low16.52%
Perform a variety of tasks during funeral, such as placing casket in parlor or chapel prior to service, arranging floral offerings or lights around casket, directing or escorting mourners, closing casket, and issuing and storing funeral equipment.
Travel Guides
Medium40.53%
Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.
Postal Service Mail Carriers
Medium56.66%
Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.
Shuttle Drivers and Chauffeurs
Medium54.81%
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.

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