Public Relations Specialists
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Promote or create an intended public image for individuals, groups, or organizations. May write or select material for release to various communications media. May specialize in using social media.
The occupation of Public Relations Specialists carries an estimated automation risk of 47.7%, according to current analytics, with a base risk calculation of 48.6%. This moderate level of automation risk reflects the evolving capabilities of AI and automation technologies to handle routine and predictable tasks that are prevalent in the field. While certain components of public relations are well-suited for automation—such as basic information dissemination and content management—a significant proportion of the role still requires human judgment, adaptability, and creativity, which are more resistant to automation. As AI tools become increasingly proficient at processing large datasets, generating press releases, and monitoring social media, the risk level is expected to rise, but not yet to the point of fully replacing human specialists. The tasks most susceptible to automation in public relations are those that involve standardized responses, routine communication, and digital content updates. For example, "Respond to requests for information from the media or designate an appropriate spokesperson or information source" can often be managed by intelligent chatbots and automated response systems. Similarly, "Plan or direct development or communication of programs to maintain favorable public or stockholder perceptions" is becoming increasingly systematized through analytics-driven tools that optimize timing and content of communication strategies. Finally, "Post and update content on the company's Web site and social media outlets" is already extensively automated, with scheduling tools and AI-generated reports replacing much manual activity in this area. Despite these advances, some PR functions remain resistant to automation, largely due to their reliance on originality and situational decision-making. The most resistant tasks include "Purchase advertising space or time as required to promote client's product or agenda," which involves negotiation, judgment, and relationship management—skills less amenable to automation. "Develop marketing campaigns for environmental technologies or services" requires strategic thinking and creative problem-solving tailored to specific contexts and audiences. Likewise, "Coordinate public responses to environmental management incidents or conflicts" demands nuanced understanding, quick adaptation, and crisis management skills. Bottleneck skills like originality, measured at just 3.8% and 3.9% automatable, highlight the importance of uniquely human creative input and inventive strategy in the continued success of individuals working in public relations.