Customer relationship management CRM software
Overview
Discover how the technology skill Customer relationship management CRM software impacts your career prospects in the age of artificial intelligence. This page analyzes which occupations depend on this technology skill and ranks them by their risk of automation and AI disruption. If you want to know whether your tech skills are associated with high-risk jobs, this resource provides clear, data-driven insights. Explore the AI risk landscape for Customer relationship management CRM software and see which roles are most susceptible to change. Use this information to make informed, future-ready career decisions and stay competitive in an evolving workforce.
Occupations that require Customer relationship management CRM software
- Billing and Posting ClerksHigh79.60%Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
- Brokerage ClerksHigh79.00%Perform duties related to the purchase, sale, or holding of securities. Duties include writing orders for stock purchases or sales, computing transfer taxes, verifying stock transactions, accepting and delivering securities, tracking stock price fluctuations, computing equity, distributing dividends, and keeping records of daily transactions and holdings.Industries:
- TelemarketersHigh78.30%Solicit donations or orders for goods or services over the telephone.
- Receptionists and Information ClerksHigh74.18%Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
- Buy and sell securities or commodities in investment and trading firms, or provide financial services to businesses and individuals. May advise customers about stocks, bonds, mutual funds, commodities, and market conditions.
- Customer Service RepresentativesHigh68.30%Interact with customers to provide basic or scripted information in response to routine inquiries about products and services. May handle and resolve general complaints. Excludes individuals whose duties are primarily installation, sales, repair, and technical support.
- Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific ProductsMedium64.30%Sell goods for wholesalers or manufacturers to businesses or groups of individuals. Work requires substantial knowledge of items sold.Industries:
- Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelMedium63.33%Sell services to individuals or businesses. May describe options or resolve client problems.
- Solar Sales Representatives and AssessorsMedium62.51%Contact new or existing customers to determine their solar equipment needs, suggest systems or equipment, or estimate costs.
- Provide high-level administrative support by conducting research, preparing statistical reports, and handling information requests, as well as performing routine administrative functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff.
- Title Examiners, Abstractors, and SearchersMedium60.33%Search real estate records, examine titles, or summarize pertinent legal or insurance documents or details for a variety of purposes. May compile lists of mortgages, contracts, and other instruments pertaining to titles by searching public and private records for law firms, real estate agencies, or title insurance companies.
- Buyers and Purchasing Agents, Farm ProductsMedium59.51%Purchase farm products either for further processing or resale. Includes tree farm contractors, grain brokers and market operators, grain buyers, and tobacco buyers. May negotiate contracts.Industries:
- Advertising Sales AgentsMedium59.01%Sell or solicit advertising space, time, or media in publications, signage, TV, radio, or Internet establishments or public spaces.
- Energy AuditorsMedium58.63%Conduct energy audits of buildings, building systems, or process systems. May also conduct investment grade audits of buildings or systems.
- Insurance Sales AgentsMedium58.36%Sell life, property, casualty, health, automotive, or other types of insurance. May refer clients to independent brokers, work as an independent broker, or be employed by an insurance company.Industries:
- Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.Industries:
- Computer Network Support SpecialistsMedium55.92%Analyze, test, troubleshoot, and evaluate existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. Perform network maintenance to ensure networks operate correctly with minimal interruption.
- Cytogenetic TechnologistsMedium55.83%Analyze chromosomes or chromosome segments found in biological specimens, such as amniotic fluids, bone marrow, solid tumors, and blood to aid in the study, diagnosis, classification, or treatment of inherited or acquired genetic diseases. Conduct analyses through classical cytogenetic, fluorescent in situ hybridization (FISH) or array comparative genome hybridization (aCGH) techniques.
- Represent and promote artists, performers, and athletes in dealings with current or prospective employers. May handle contract negotiation and other business matters for clients.Industries:
- Bioinformatics TechniciansMedium54.40%Apply principles and methods of bioinformatics to assist scientists in areas such as pharmaceuticals, medical technology, biotechnology, computational biology, proteomics, computer information science, biology and medical informatics. Apply bioinformatics tools to visualize, analyze, manipulate or interpret molecular data. May build and maintain databases for processing and analyzing genomic or other biological information.
- Water Resource SpecialistsMedium52.67%Design or implement programs and strategies related to water resource issues such as supply, quality, and regulatory compliance issues.
- Real Estate BrokersMedium50.81%Operate real estate office, or work for commercial real estate firm, overseeing real estate transactions. Other duties usually include selling real estate or renting properties and arranging loans.Industries:
- Log Graders and ScalersMedium49.42%Grade logs or estimate the marketable content or value of logs or pulpwood in sorting yards, millpond, log deck, or similar locations. Inspect logs for defects or measure logs to determine volume.Industries:
- SociologistsMedium49.13%Study human society and social behavior by examining the groups and social institutions that people form, as well as various social, religious, political, and business organizations. May study the behavior and interaction of groups, trace their origin and growth, and analyze the influence of group activities on individual members.
- LogisticiansMedium47.96%Analyze and coordinate the ongoing logistical functions of a firm or organization. Responsible for the entire life cycle of a product, including acquisition, distribution, internal allocation, delivery, and final disposal of resources.
- Public Relations SpecialistsMedium47.68%Promote or create an intended public image for individuals, groups, or organizations. May write or select material for release to various communications media. May specialize in using social media.
- Solar Energy Installation ManagersMedium45.97%Direct work crews installing residential or commercial solar photovoltaic or thermal systems.Industries:
- Promote worksite or product safety by applying knowledge of industrial processes, mechanics, chemistry, psychology, and industrial health and safety laws. Includes industrial product safety engineers.
- Sales EngineersMedium44.20%Sell business goods or services, the selling of which requires a technical background equivalent to a baccalaureate degree in engineering.
- Remote Sensing Scientists and TechnologistsMedium43.98%Apply remote sensing principles and methods to analyze data and solve problems in areas such as natural resource management, urban planning, or homeland security. May develop new sensor systems, analytical techniques, or new applications for existing systems.
- AudiologistsMedium42.52%Assess and treat persons with hearing and related disorders. May fit hearing aids and provide auditory training. May perform research related to hearing problems.
- Advertising and Promotions ManagersMedium42.51%Plan, direct, or coordinate advertising policies and programs or produce collateral materials, such as posters, contests, coupons, or giveaways, to create extra interest in the purchase of a product or service for a department, an entire organization, or on an account basis.
- Library Science Teachers, PostsecondaryMedium41.38%Teach courses in library science. Includes both teachers primarily engaged in teaching and those who do a combination of teaching and research.Industries:
- Ship EngineersMedium39.11%Supervise and coordinate activities of crew engaged in operating and maintaining engines, boilers, deck machinery, and electrical, sanitary, and refrigeration equipment aboard ship.
- Provide social services to assist in rehabilitation of law offenders in custody or on probation or parole. Make recommendations for actions involving formulation of rehabilitation plan and treatment of offender, including conditional release and education and employment stipulations.Industries:
- Fish and Game WardensMedium34.90%Patrol assigned area to prevent fish and game law violations. Investigate reports of damage to crops or property by wildlife. Compile biological data.Industries:
- Apply makeup to performers to reflect period, setting, and situation of their role.
- CoronersLow30.77%Direct activities such as autopsies, pathological and toxicological analyses, and inquests relating to the investigation of deaths occurring within a legal jurisdiction to determine cause of death or to fix responsibility for accidental, violent, or unexplained deaths.
- Install and repair telecommunications cable, including fiber optics.