First-Line Supervisors of Security Workers
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Directly supervise and coordinate activities of security workers and security guards.
The occupation "First-Line Supervisors of Security Workers" has a base automation risk of 56.0%, indicating a moderate likelihood of automation impacting job duties in the coming years. This risk arises from the nature of supervisory work, which involves a blend of routine, semi-structured tasks and scenarios requiring situational judgment. As technology advances, many operational aspects of security supervision—such as scheduling, monitoring, and basic incident response—are increasingly handled by automated systems and digital platforms. The increasing adoption of artificial intelligence for routine decision-making and remote security solutions further elevates the automation risk. Nevertheless, the need for complex decision-making and interpersonal skills continues to provide a buffer against full automation. Among the most automatable tasks in this role are: advising employees in handling complaints or resolving issues with customers, tenants, detainees, or other individuals; apprehending or removing trespassers and other threats from premises; and assigning security personnel to various posts or patrols. These tasks often entail pattern recognition, rule-based decision-making, and logistical coordination—all of which are becoming more feasible for AI-driven systems and robotics. Predictive analytics can now optimize personnel deployment, while security robots and automated surveillance systems can proactively identify and confront potential threats. As these technologies advance, many routine supervisory and response functions are at risk of being replaced or augmented by automation. However, several core responsibilities of first-line supervisors remain resistant to automation. Writing detailed reports documenting patrol observations requires nuanced human judgment and context-awareness that AI currently struggles to replicate reliably. Preparing and presenting departmental budgets to upper management involves complex analytical reasoning, negotiation, and strategic communication—skills not easily replaced by algorithms. Additionally, training security personnel on protective procedures, first aid, fire safety, and other duties requires adaptability, empathy, and interactive instruction tailored to individuals’ needs. Bottleneck skills such as critical thinking (high), complex problem-solving (high), and interpersonal communication (very high) represent barriers to automation, ensuring that, while many functions may be streamlined, human supervisors remain an essential part of security operations.