Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products
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Sell goods for wholesalers or manufacturers where technical or scientific knowledge is required in such areas as biology, engineering, chemistry, and electronics, normally obtained from at least 2 years of postsecondary education.
The occupation "Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products" faces an automation risk of 58.1%, which is only slightly below the base risk of 59.1% for this occupation. This suggests that a significant portion of the role's activities could potentially be automated by evolving technologies, particularly routine and transactional tasks. Sales roles in technical and scientific spaces often involve both standardized processes (reporting, data entry, contract submission) and complex human interactions (problem-solving, persuasive communication), contributing to the moderate overall automation risk. The most automatable tasks in this occupation include "Negotiate prices or terms of sales or service agreements," "Prepare and submit sales contracts for orders," and "Visit establishments to evaluate needs or to promote product or service sales." These tasks often follow predictable patterns and can be partly managed by advanced software, artificial intelligence, and automation platforms. For example, AI-driven negotiation tools, digital contract management systems, and virtual product promotion technologies can perform many of these functions with increasing sophistication. The routinization of sales contracts and repetitive customer interactions makes these facets especially attractive targets for automation. In contrast, the tasks most resistant to automation in this occupation involve higher-level judgment, customer education, and nuanced communication. Key resistant tasks include "Inform customers about issues related to responsible use and disposal of products, such as waste reduction or product or byproduct recycling or disposal," "Present information to customers about the energy efficiency or environmental impact of scientific or technical products," and "Visit establishments, such as pharmacies, to determine product sales." These responsibilities require tailored communication, a deep understanding of complex products, and responses to nuanced customer questions—skills where human originality, empathy, and adaptability are crucial and difficult to automate. The identified bottleneck skill—originality—has relatively low representation (3.0–3.6%), indicating that while it is vital for resistant tasks, much of the role does not rely on it, thereby maintaining a moderate to high risk of automation.