Reservation and Transportation Ticket Agents and Travel Clerks
High73.97%
Found in Industries:
Salary Range
Low (10th %)$31,900
Median$40,610
High (90th %)$71,680
AI Prompt Guides for Reservation and Transportation Ticket Agents and Travel Clerks
Unlock expert prompt guides tailored for this Reservation and Transportation Ticket Agents and Travel Clerks. Get strategies to boost your productivity and results with AI.
AI Prompt Tool for Reservation and Transportation Ticket Agents and Travel Clerks
Experiment with and customize AI prompts designed for this occupation. Try, edit, and save prompts for your workflow.
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
The occupation "Reservation and Transportation Ticket Agents and Travel Clerks" has an automation risk assessed at 74.0%, closely matching its base risk of 75.0%. This relatively high risk stems from the highly repetitive and procedure-driven nature of many core tasks within the job. Technologies such as advanced booking systems, automated kiosks, and chatbots are increasingly capable of performing functions that previously required human workers. As these technologies become more sophisticated, employers are incentivized to automate routine tasks to cut costs and improve efficiency, making much of the clerical and ticketing work susceptible to automation. Among the most automatable tasks identified in this occupation are: examining passenger documentation to determine destinations and assign boarding passes, tracing lost, delayed, or misdirected baggage for customers, and checking baggage and cargo while directing passengers to loading areas. These tasks generally involve standardized processes, clear decision trees, and frequent repetition—all features that algorithms and machines can readily handle. Automated systems can quickly validate documents, generate and assign boarding passes, track baggage using RFID technology, and direct individuals through screens or audio instructions, further reducing the need for human intervention in these areas. Despite the high overall risk, there remain core components of the job that are harder to automate. The most resistant tasks involve more interpersonal interaction, problem-solving, or sales capabilities, such as contacting motels, hotels, and travel operators to obtain the latest promotional materials, promoting specific travel packages or destinations, and reaching out to customers or agents to relay travel changes or confirm reservations. These tasks often require nuanced communication, persuasion, and adaptation to unique situations, bottlenecked by skills like originality, which are quantitatively low among workers (2.8%) but crucial for these resistant activities. Such "human touch" elements are challenging for AI to fully replicate, which keeps parts of the role protected, at least for now.
Filter by Automatable Status
Examine passenger documentation to determine destinations and to assign boarding passes.
Automatable
Trace lost, delayed, or misdirected baggage for customers.
Partially Automatable
Check baggage and cargo and direct passengers to designated locations for loading.
Partially Automatable
Provide boarding or disembarking assistance to passengers needing special assistance.
Non-Automatable
Announce arrival and departure information, using public address systems.
Automatable
Determine whether space is available on travel dates requested by customers, assigning requested spaces when available.
Automatable
Assemble and issue required documentation, such as tickets, travel insurance policies, or itineraries.
Automatable
Maintain computerized inventories of available passenger space and provide information on space reserved or available.
Automatable
Inform clients of essential travel information, such as travel times, transportation connections, or medical and visa requirements.
Automatable
Answer inquiries regarding information, such as schedules, accommodations, procedures, or policies.
Automatable
Plan routes, itineraries, and accommodation details, and compute fares and fees, using schedules, rate books, and computers.
Automatable
Make and confirm reservations for transportation and accommodations, using telephones, faxes, mail, and computers.
Partially Automatable
Keep information facilities clean during operation.
Partially Automatable
Prepare customer invoices and accept payment.
Automatable
Open or close information facilities.
Automatable
Contact customers or travel agents to advise them of travel conveyance changes or to confirm reservations.
Automatable
Promote particular destinations, tour packages, and other travel services.
Partially Automatable
Contact motel, hotel, resort, and travel operators to obtain current advertising literature.
Partially Automatable
Confer with customers to determine their service requirements and travel preferences.
Partially Automatable
Provide clients with assistance in preparing required travel documents and forms.
Partially Automatable
Provide customers with travel suggestions and information sources, such as guides, directories, brochures, or maps.
Automatable
Reading ComprehensionActive ListeningScienceCritical ThinkingComplex Problem SolvingOperations MonitoringEquipment MaintenanceJudgment and Decision MakingManagement of Material ResourcesWritingSpeakingMathematicsActive LearningLearning StrategiesMonitoringSocial PerceptivenessCoordinationPersuasionNegotiationInstructingService OrientationOperations AnalysisTechnology DesignEquipment SelectionInstallationProgrammingOperation and ControlTroubleshootingRepairingQuality Control AnalysisSystems AnalysisSystems EvaluationTime ManagementManagement of Financial ResourcesManagement of Personnel Resources
Arm-Hand SteadinessAuditory AttentionCategory FlexibilityControl PrecisionDeductive ReasoningDepth PerceptionDynamic FlexibilityDynamic StrengthExplosive StrengthExtent FlexibilityFar VisionFinger DexterityFlexibility of ClosureFluency of IdeasGlare SensitivityGross Body CoordinationGross Body EquilibriumHearing SensitivityInductive ReasoningInformation OrderingManual DexterityMathematical ReasoningMemorizationMultilimb CoordinationNear VisionNight VisionNumber FacilityOral ComprehensionOral ExpressionOriginalityPerceptual SpeedPeripheral VisionProblem SensitivityRate ControlReaction TimeResponse OrientationSelective AttentionSound LocalizationSpatial OrientationSpeech ClaritySpeech RecognitionSpeed of ClosureSpeed of Limb MovementStaminaStatic StrengthTime SharingTrunk StrengthVisual Color DiscriminationVisualizationWrist-Finger SpeedWritten ComprehensionWritten Expression
Administration and ManagementAdministrativeEconomics and AccountingSales and MarketingCustomer and Personal ServicePersonnel and Human ResourcesProduction and ProcessingFood ProductionComputers and ElectronicsEngineering and TechnologyDesignBuilding and ConstructionMechanicalMathematicsPhysicsChemistryBiologyPsychologySociology and AnthropologyGeographyMedicine and DentistryEnglish LanguageEducation and TrainingPhilosophy and TheologyPublic Safety and SecurityLaw and GovernmentTelecommunicationsCommunications and MediaTransportationForeign LanguageFine ArtsTherapy and CounselingHistory and Archeology
Inspecting Equipment, Structures, or MaterialsMonitoring Processes, Materials, or SurroundingsEstimating the Quantifiable Characteristics of Products, Events, or InformationGetting InformationIdentifying Objects, Actions, and EventsJudging the Qualities of Objects, Services, or PeopleProcessing InformationEvaluating Information to Determine Compliance with StandardsAnalyzing Data or InformationMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeDeveloping Objectives and StrategiesScheduling Work and ActivitiesOrganizing, Planning, and Prioritizing WorkOperating Vehicles, Mechanized Devices, or EquipmentWorking with ComputersRepairing and Maintaining Electronic EquipmentDocumenting/Recording InformationDrafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentInterpreting the Meaning of Information for OthersCommunicating with Supervisors, Peers, or SubordinatesCommunicating with People Outside the OrganizationEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for OthersSelling or Influencing OthersResolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the PublicRepairing and Maintaining Mechanical EquipmentCoordinating the Work and Activities of OthersDeveloping and Building TeamsTraining and Teaching OthersGuiding, Directing, and Motivating SubordinatesCoaching and Developing OthersProviding Consultation and Advice to OthersPerforming Administrative ActivitiesStaffing Organizational UnitsMonitoring and Controlling ResourcesPerforming General Physical ActivitiesHandling and Moving ObjectsControlling Machines and Processes
Computer reservation system CRS softwareGalileo 360 FaresGuestServeDelphi TechnologyMICROS Systems OPERA Property Management System PMSSabre Airline Solutions SabreSonic TicketWorldspan Go!Microsoft Office softwareMicrosoft OutlookMicrosoft PowerPointMicrosoft WordWeb browser softwareMicrosoft AccessMicrosoft ExcelCorel WordPerfect Office SuiteProperty management system PMS softwareCorel WordPerfect Office SuiteGalileo 360 FaresMICROS Systems MICROS 9700 HMSDelphi TechnologyGuestServeMICROS Systems OPERA Property Management System PMSSabre Airline Solutions SabreSonic TicketWorldspan Go!Microsoft PowerPointMicrosoft WordWeb browser softwareMicrosoft AccessMicrosoft ExcelMicrosoft OutlookAmadeus Altea ReservationProperty management system PMS softwareComputer reservation system CRS softwareAmadeus Altea ReservationMICROS Systems MICROS 9700 HMSProperty scheduling softwareProperty scheduling softwareEmail softwareEmail softwareMicrosoft Office software
Transportation, Storage, and Distribution Managers
Medium54.11%
Plan, direct, or coordinate transportation, storage, or distribution activities in accordance with organizational policies and applicable government laws or regulations. Includes logistics managers.
Transportation Security Screeners
Medium43.69%
Conduct screening of passengers, baggage, or cargo to ensure compliance with Transportation Security Administration (TSA) regulations. May operate basic security equipment such as x-ray machines and hand wands at screening checkpoints.
Ushers, Lobby Attendants, and Ticket Takers
Medium50.54%
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Baggage Porters and Bellhops
Medium46.54%
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Concierges
Medium52.31%
Assist patrons at hotel, apartment, or office building with personal services. May take messages; arrange or give advice on transportation, business services, or entertainment; or monitor guest requests for housekeeping and maintenance.
Travel Guides
Medium40.53%
Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.
Counter and Rental Clerks
High72.64%
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Travel Agents
High83.11%
Plan and sell transportation and accommodations for customers. Determine destination, modes of transportation, travel dates, costs, and accommodations required. May also describe, plan, and arrange itineraries and sell tour packages. May assist in resolving clients' travel problems.
Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel
Medium63.33%
Sell services to individuals or businesses. May describe options or resolve client problems.
Hotel, Motel, and Resort Desk Clerks
High72.78%
Accommodate hotel, motel, and resort patrons by registering and assigning rooms to guests, issuing room keys or cards, transmitting and receiving messages, keeping records of occupied rooms and guests' accounts, making and confirming reservations, and presenting statements to and collecting payments from departing guests.
Receptionists and Information Clerks
High74.18%
Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.
Cargo and Freight Agents
Medium55.62%
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Freight Forwarders
High67.61%
Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.
Dispatchers, Except Police, Fire, and Ambulance
Medium65.75%
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
First-Line Supervisors of Passenger Attendants
Medium50.00%
Supervise and coordinate activities of passenger attendants.
Airfield Operations Specialists
Medium55.65%
Ensure the safe takeoff and landing of commercial and military aircraft. Duties include coordination between air-traffic control and maintenance personnel, dispatching, using airfield landing and navigational aids, implementing airfield safety procedures, monitoring and maintaining flight records, and applying knowledge of weather information.
Flight Attendants
Medium45.42%
Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.
Bus Drivers, Transit and Intercity
Medium58.38%
Drive bus or motor coach, including regular route operations, charters, and private carriage. May assist passengers with baggage. May collect fares or tickets.
Shuttle Drivers and Chauffeurs
Medium54.81%
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.
Passenger Attendants
Medium53.57%
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
Lodging Managers
Medium58.34%
Plan, direct, or coordinate activities of an organization or department that provides lodging and other accommodations.
Tour Guides and Escorts
Medium50.69%
Escort individuals or groups on sightseeing tours or through places of interest, such as industrial establishments, public buildings, and art galleries.
Telephone Operators
High76.09%
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Postal Service Mail Carriers
Medium56.66%
Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.