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Flight Attendants

Medium45.42%
Found in Industries:
Salary Range
Low (10th %)$39,580
Median$68,370
High (90th %)$104,100

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Monitor safety of the aircraft cabin. Provide services to airline passengers, explain safety information, serve food and beverages, and respond to emergency incidents.

The automation risk for the occupation "Flight Attendants" stands at 45.4%, which is closely aligned with its calculated base risk of 46.0%. This percentage suggests that while a significant portion of the tasks performed by flight attendants may be susceptible to automation, many core responsibilities still necessitate human involvement. The job involves a combination of routine safety procedures, customer service, and reactive, interpersonal interactions that aren't easily replicated by machines. This blend of tasks creates a complex environment where automation may complement but not fully replace human workers, at least in the near future. The moderately high risk indicates that airlines and industries may adopt automation solutions in specific operational areas, especially where safety and efficiency gains are evident. Among the most automatable tasks are those that involve routine checks and standard demonstrations. For example, verifying that first aid kits and other emergency equipment (such as fire extinguishers and oxygen bottles) are in working order is a highly structured activity that could be performed by automated systems with sensors and diagnostics. Announcing and demonstrating safety and emergency procedures—like the use of oxygen masks, seat belts, and life jackets—can also be standardized, potentially replaced by automated videos or interactive systems. Additionally, monitoring passenger behavior for safety threats might increasingly leverage surveillance technology, artificial intelligence, and software analytics to identify risks, reducing but not eliminating the need for human oversight. In contrast, certain tasks remain resistant to automation due to their reliance on fine motor skills, context-sensitive judgment, and human interaction. Selling alcoholic beverages to passengers, for instance, not only requires physical presence but also involves age verification and situational discernment, which are difficult to automate reliably. Taking inventory of headsets, beverages, and collected money requires adaptability and accountability, especially in dynamic cabin environments. Moreover, assisting passengers with placing carry-on luggage in storage spaces is a physically demanding task that benefits from human empathy and situational flexibility. These resistant tasks highlight the importance of bottleneck skills like originality, measured here at a relatively low level (2.9% and 2.1%), suggesting that while not entirely immune to automation, the creative and responsive aspects of the job still require a human touch that technology cannot yet fully replicate.

Filter by Automatable Status
Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
Partially Automatable
Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
Partially Automatable
Monitor passenger behavior to identify threats to the safety of the crew and other passengers.
Partially Automatable
Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
Non-Automatable
Prepare passengers and aircraft for landing, following procedures.
Non-Automatable
Administer first aid to passengers in distress.
Non-Automatable
Determine special assistance needs of passengers, such as small children, the elderly, or persons with disabilities.
Partially Automatable
Reassure passengers when situations, such as turbulence, are encountered.
Non-Automatable
Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
Partially Automatable
Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
Automatable
Announce flight delays and descent preparations.
Automatable
Greet passengers boarding aircraft and direct them to assigned seats.
Partially Automatable
Assist passengers entering or disembarking the aircraft.
Non-Automatable
Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
Non-Automatable
Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
Partially Automatable
Operate audio and video systems.
Partially Automatable
Collect money for meals and beverages.
Automatable
Heat and serve prepared foods.
Partially Automatable
Inspect passenger tickets to verify information and to obtain destination information.
Automatable
Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
Non-Automatable
Take inventory of headsets, alcoholic beverages, and money collected.
Partially Automatable
Sell alcoholic beverages to passengers.
Partially Automatable
Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
Non-Automatable
Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
Partially Automatable
Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
Automatable

Inspecting Equipment, Structures, or MaterialsMonitoring Processes, Materials, or SurroundingsEstimating the Quantifiable Characteristics of Products, Events, or InformationIdentifying Objects, Actions, and EventsGetting InformationJudging the Qualities of Objects, Services, or PeopleProcessing InformationEvaluating Information to Determine Compliance with StandardsAnalyzing Data or InformationMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeDeveloping Objectives and StrategiesScheduling Work and ActivitiesOrganizing, Planning, and Prioritizing WorkPerforming General Physical ActivitiesHandling and Moving ObjectsControlling Machines and ProcessesOperating Vehicles, Mechanized Devices, or EquipmentWorking with ComputersDocumenting/Recording InformationInterpreting the Meaning of Information for OthersCommunicating with Supervisors, Peers, or SubordinatesCommunicating with People Outside the OrganizationEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for OthersSelling or Influencing OthersResolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the PublicCoordinating the Work and Activities of OthersDeveloping and Building TeamsTraining and Teaching OthersGuiding, Directing, and Motivating SubordinatesCoaching and Developing OthersProviding Consultation and Advice to OthersPerforming Administrative ActivitiesStaffing Organizational UnitsMonitoring and Controlling ResourcesRepairing and Maintaining Electronic EquipmentRepairing and Maintaining Mechanical EquipmentDrafting, Laying Out, and Specifying Technical Devices, Parts, and Equipment

Security Guards
Medium47.69%
Guard, patrol, or monitor premises to prevent theft, violence, or infractions of rules. May operate x-ray and metal detector equipment.
Transportation Security Screeners
Medium43.69%
Conduct screening of passengers, baggage, or cargo to ensure compliance with Transportation Security Administration (TSA) regulations. May operate basic security equipment such as x-ray machines and hand wands at screening checkpoints.
Ushers, Lobby Attendants, and Ticket Takers
Medium50.54%
Assist patrons at entertainment events by performing duties, such as collecting admission tickets and passes from patrons, assisting in finding seats, searching for lost articles, and helping patrons locate such facilities as restrooms and telephones.
Locker Room, Coatroom, and Dressing Room Attendants
Medium39.95%
Provide personal items to patrons or customers in locker rooms, dressing rooms, or coatrooms.
Baggage Porters and Bellhops
Medium46.54%
Handle baggage for travelers at transportation terminals or for guests at hotels or similar establishments.
Reservation and Transportation Ticket Agents and Travel Clerks
High73.97%
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets and contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Dispatchers, Except Police, Fire, and Ambulance
Medium65.75%
Schedule and dispatch workers, work crews, equipment, or service vehicles for conveyance of materials, freight, or passengers, or for normal installation, service, or emergency repairs rendered outside the place of business. Duties may include using radio, telephone, or computer to transmit assignments and compiling statistics and reports on work progress.
Aircraft Cargo Handling Supervisors
Medium61.58%
Supervise and coordinate the activities of ground crew in the loading, unloading, securing, and staging of aircraft cargo or baggage. May determine the quantity and orientation of cargo and compute aircraft center of gravity. May accompany aircraft as member of flight crew and monitor and handle cargo in flight, and assist and brief passengers on safety and emergency procedures. Includes loadmasters.
First-Line Supervisors of Passenger Attendants
Medium50.00%
Supervise and coordinate activities of passenger attendants.
Airline Pilots, Copilots, and Flight Engineers
Medium52.34%
Pilot and navigate the flight of fixed-wing aircraft, usually on scheduled air carrier routes, for the transport of passengers and cargo. Requires Federal Air Transport certificate and rating for specific aircraft type used. Includes regional, national, and international airline pilots and flight instructors of airline pilots.
Commercial Pilots
Medium45.15%
Pilot and navigate the flight of fixed-wing aircraft on nonscheduled air carrier routes, or helicopters. Requires Commercial Pilot certificate. Includes charter pilots with similar certification, and air ambulance and air tour pilots. Excludes regional, national, and international airline pilots.
Air Traffic Controllers
Medium54.48%
Control air traffic on and within vicinity of airport, and movement of air traffic between altitude sectors and control centers, according to established procedures and policies. Authorize, regulate, and control commercial airline flights according to government or company regulations to expedite and ensure flight safety.
Airfield Operations Specialists
Medium55.65%
Ensure the safe takeoff and landing of commercial and military aircraft. Duties include coordination between air-traffic control and maintenance personnel, dispatching, using airfield landing and navigational aids, implementing airfield safety procedures, monitoring and maintaining flight records, and applying knowledge of weather information.
Ambulance Drivers and Attendants, Except Emergency Medical Technicians
Low11.24%
Drive ambulance or assist ambulance driver in transporting sick, injured, or convalescent persons. Assist in lifting patients.
Bus Drivers, Transit and Intercity
Medium58.38%
Drive bus or motor coach, including regular route operations, charters, and private carriage. May assist passengers with baggage. May collect fares or tickets.
Shuttle Drivers and Chauffeurs
Medium54.81%
Drive a motor vehicle to transport passengers on a planned or scheduled basis. May collect a fare. Includes nonemergency medical transporters and hearse drivers.
Railroad Conductors and Yardmasters
Medium56.73%
Coordinate activities of switch-engine crew within railroad yard, industrial plant, or similar location. Conductors coordinate activities of train crew on passenger or freight trains. Yardmasters review train schedules and switching orders and coordinate activities of workers engaged in railroad traffic operations, such as the makeup or breakup of trains and yard switching.
Subway and Streetcar Operators
High66.85%
Operate subway or elevated suburban trains with no separate locomotive, or electric-powered streetcar, to transport passengers. May handle fares.
Aircraft Service Attendants
Low22.22%
Service aircraft with fuel. May de-ice aircraft, refill water and cooling agents, empty sewage tanks, service air and oxygen systems, or clean and polish exterior.
Passenger Attendants
Medium53.57%
Provide services to ensure the safety of passengers aboard ships, buses, trains, or within the station or terminal. Perform duties such as explaining the use of safety equipment, serving meals or beverages, or answering questions related to travel.
School Bus Monitors
Medium33.33%
Maintain order among students on a school bus. Duties include helping students safely board and exit and communicating behavioral problems. May perform pretrip and posttrip inspections and prepare for and assist in emergency evacuations.
Travel Guides
Medium40.53%
Plan, organize, and conduct long-distance travel, tours, and expeditions for individuals and groups.

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