Salary Range
Low (10th %)$41,700
Median$59,570
High (90th %)$73,150
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Perform any combination of tasks in a United States Postal Service (USPS) post office, such as receive letters and parcels; sell postage and revenue stamps, postal cards, and stamped envelopes; fill out and sell money orders; place mail in pigeon holes of mail rack or in bags; and examine mail for correct postage. Includes postal service clerks employed by USPS contractors.
The occupation "Postal Service Clerks" faces an automation risk of 70.4%, closely aligning with its base risk level of 71.1%. This high risk is primarily attributed to the repetitive and structured nature of most core tasks performed in this role. Automation technologies, including advanced sorting machines and computer-based transaction systems, have become increasingly capable of handling the standardized procedures involved in postal operations. As these technologies improve, tasks that require routine decision-making and basic manual handling are becoming easier to automate, putting such jobs at substantial risk over the next decade. Among the most automatable tasks are weighing letters and parcels, computing postage costs based on mail type, weight, and destination, and affixing the correct postage. Additionally, checking mail for sufficient postage and overall condition, as well as sorting mail (both incoming and outgoing) by hand or using electronic devices, are highly susceptible to automation. These tasks are marked by a reliance on established protocols, precise but repetitive actions, and data entry—areas where machines and software now consistently outperform human workers in terms of speed, accuracy, and reliability. However, certain responsibilities remain less vulnerable to automation and act as bottlenecks to full system replacement. For instance, ordering retail items and other supplies for office use requires a level of judgment and situational awareness that current technologies struggle to replicate. Tasks such as cashing money orders and feeding mail into canceling devices or hand-stamping mail to cancel postage still demand a degree of manual oversight and sometimes customer interaction. Skills like originality, though required at low levels (2.0% and 1.9%), highlight the importance of human problem-solving in unexpected or nuanced scenarios, which remains challenging for AI and robotics to emulate fully. Despite significant automation advances, these resistant tasks and skills provide some measure of job security for Postal Service Clerks, at least in the near term.
Filter by Automatable Status
Weigh letters and parcels, compute mailing costs based on type, weight, and destination, and affix correct postage.
Automatable
Check mail to ensure correct postage and that packages and letters are in proper condition for mailing.
Automatable
Sort incoming and outgoing mail, according to type and destination, by hand or by operating electronic mail-sorting and scanning devices.
Automatable
Obtain signatures from recipients of registered or special delivery mail.
Non-Automatable
Answer questions regarding mail regulations and procedures, postage rates, and post office boxes.
Automatable
Transport mail from one work station to another.
Automatable
Keep money drawers in order, and record and balance daily transactions.
Partially Automatable
Register, certify, and insure letters and parcels.
Partially Automatable
Complete forms regarding changes of address, or theft or loss of mail, or for special services such as registered or priority mail.
Automatable
Receive letters and parcels, and place mail into bags.
Automatable
Put undelivered parcels away, retrieve them when customers come to claim them, and complete any related documentation.
Non-Automatable
Provide assistance to the public in complying with federal regulations of Postal Service and other federal agencies.
Partially Automatable
Rent post office boxes to customers.
Partially Automatable
Provide customers with assistance in filing claims for mail theft, or lost or damaged mail.
Partially Automatable
Feed mail into postage canceling devices or hand stamp mail to cancel postage.
Automatable
Cash money orders.
Partially Automatable
Order retail items and other supplies for office use.
Partially Automatable
Sell and collect payment for products such as stamps, prepaid mail envelopes, and money orders.
Automatable
Respond to complaints regarding mail theft, delivery problems, and lost or damaged mail, filling out forms and making appropriate referrals for investigation.
Partially Automatable
Reading ComprehensionActive ListeningScienceCritical ThinkingComplex Problem SolvingOperations MonitoringEquipment MaintenanceJudgment and Decision MakingManagement of Material ResourcesWritingSpeakingMathematicsActive LearningLearning StrategiesMonitoringSocial PerceptivenessCoordinationPersuasionNegotiationInstructingService OrientationOperations AnalysisTechnology DesignEquipment SelectionInstallationProgrammingOperation and ControlTroubleshootingRepairingQuality Control AnalysisSystems AnalysisSystems EvaluationTime ManagementManagement of Financial ResourcesManagement of Personnel Resources
Arm-Hand SteadinessAuditory AttentionCategory FlexibilityControl PrecisionDeductive ReasoningDepth PerceptionDynamic FlexibilityDynamic StrengthExplosive StrengthExtent FlexibilityFar VisionFinger DexterityFlexibility of ClosureFluency of IdeasGlare SensitivityGross Body CoordinationGross Body EquilibriumHearing SensitivityInductive ReasoningInformation OrderingManual DexterityMathematical ReasoningMemorizationMultilimb CoordinationNear VisionNight VisionNumber FacilityOral ComprehensionOral ExpressionOriginalityPerceptual SpeedPeripheral VisionProblem SensitivityRate ControlReaction TimeResponse OrientationSelective AttentionSound LocalizationSpatial OrientationSpeech ClaritySpeech RecognitionSpeed of ClosureSpeed of Limb MovementStaminaStatic StrengthTime SharingTrunk StrengthVisual Color DiscriminationVisualizationWrist-Finger SpeedWritten ComprehensionWritten Expression
Administration and ManagementAdministrativeEconomics and AccountingSales and MarketingCustomer and Personal ServicePersonnel and Human ResourcesProduction and ProcessingFood ProductionComputers and ElectronicsEngineering and TechnologyDesignBuilding and ConstructionHistory and ArcheologyPhilosophy and TheologyMechanicalMathematicsPhysicsChemistryBiologyPsychologySociology and AnthropologyGeographyMedicine and DentistryForeign LanguageEnglish LanguageFine ArtsEducation and TrainingLaw and GovernmentTelecommunicationsCommunications and MediaTransportationTherapy and CounselingPublic Safety and Security
Inspecting Equipment, Structures, or MaterialsMonitoring Processes, Materials, or SurroundingsEstimating the Quantifiable Characteristics of Products, Events, or InformationGetting InformationIdentifying Objects, Actions, and EventsJudging the Qualities of Objects, Services, or PeopleProcessing InformationEvaluating Information to Determine Compliance with StandardsAnalyzing Data or InformationMaking Decisions and Solving ProblemsThinking CreativelyUpdating and Using Relevant KnowledgeDeveloping Objectives and StrategiesScheduling Work and ActivitiesOrganizing, Planning, and Prioritizing WorkOperating Vehicles, Mechanized Devices, or EquipmentWorking with ComputersRepairing and Maintaining Electronic EquipmentDocumenting/Recording InformationDrafting, Laying Out, and Specifying Technical Devices, Parts, and EquipmentInterpreting the Meaning of Information for OthersCommunicating with Supervisors, Peers, or SubordinatesCommunicating with People Outside the OrganizationEstablishing and Maintaining Interpersonal RelationshipsAssisting and Caring for OthersSelling or Influencing OthersResolving Conflicts and Negotiating with OthersPerforming for or Working Directly with the PublicRepairing and Maintaining Mechanical EquipmentCoordinating the Work and Activities of OthersDeveloping and Building TeamsTraining and Teaching OthersGuiding, Directing, and Motivating SubordinatesCoaching and Developing OthersProviding Consultation and Advice to OthersPerforming Administrative ActivitiesStaffing Organizational UnitsMonitoring and Controlling ResourcesPerforming General Physical ActivitiesHandling and Moving ObjectsControlling Machines and Processes
Microsoft WindowsMicrosoft WindowsDelivery operations information system DOISElectronic Time Clock ETCNCR Advanced StoreTime and Attendance Collection System TACSInventory tracking softwareBudgeting softwarePoint of sale POS softwarePoint of sale POS softwareDelivery operations information system DOISElectronic Time Clock ETCNCR Advanced StoreTime and Attendance Collection System TACSInventory tracking softwareBudgeting software
Postmasters and Mail Superintendents
Medium58.72%
Plan, direct, or coordinate operational, administrative, management, and support services of a U.S. post office; or coordinate activities of workers engaged in postal and related work in assigned post office.
Cashiers
High68.95%
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Counter and Rental Clerks
High72.64%
Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute cost, and accept payment.
Switchboard Operators, Including Answering Service
High80.81%
Operate telephone business systems equipment or switchboards to relay incoming, outgoing, and interoffice calls. May supply information to callers and record messages.
Billing and Posting Clerks
High79.60%
Compile, compute, and record billing, accounting, statistical, and other numerical data for billing purposes. Prepare billing invoices for services rendered or for delivery or shipment of goods.
Procurement Clerks
High71.53%
Compile information and records to draw up purchase orders for procurement of materials and services.
Tellers
High75.92%
Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.
File Clerks
High71.35%
File correspondence, cards, invoices, receipts, and other records in alphabetical or numerical order or according to the filing system used. Locate and remove material from file when requested.
Order Clerks
High80.71%
Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Cargo and Freight Agents
Medium55.62%
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
Freight Forwarders
High67.61%
Research rates, routings, or modes of transport for shipment of products. Maintain awareness of regulations affecting the international movement of cargo. Make arrangements for additional services, such as storage or inland transportation.
Couriers and Messengers
Medium59.38%
Pick up and deliver messages, documents, packages, and other items between offices or departments within an establishment or directly to other business concerns, traveling by foot, bicycle, motorcycle, automobile, or public conveyance.
Postal Service Mail Carriers
Medium56.66%
Sort and deliver mail for the United States Postal Service (USPS). Deliver mail on established route by vehicle or on foot. Includes postal service mail carriers employed by USPS contractors.
Postal Service Mail Sorters, Processors, and Processing Machine Operators
Medium51.33%
Prepare incoming and outgoing mail for distribution for the United States Postal Service (USPS). Examine, sort, and route mail. Load, operate, and occasionally adjust and repair mail processing, sorting, and canceling machinery. Keep records of shipments, pouches, and sacks, and perform other duties related to mail handling within the postal service. Includes postal service mail sorters and processors employed by USPS contractors.
Production, Planning, and Expediting Clerks
Medium65.33%
Coordinate and expedite the flow of work and materials within or between departments of an establishment according to production schedule. Duties include reviewing and distributing production, work, and shipment schedules; conferring with department supervisors to determine progress of work and completion dates; and compiling reports on progress of work, inventory levels, costs, and production problems.
Shipping, Receiving, and Inventory Clerks
Medium65.21%
Verify and maintain records on incoming and outgoing shipments involving inventory. Duties include verifying and recording incoming merchandise or material and arranging for the transportation of products. May prepare items for shipment.
Mail Clerks and Mail Machine Operators, Except Postal Service
Medium58.07%
Prepare incoming and outgoing mail for distribution. Time-stamp, open, read, sort, and route incoming mail; and address, seal, stamp, fold, stuff, and affix postage to outgoing mail or packages. Duties may also include keeping necessary records and completed forms.
Office Clerks, General
Medium65.57%
Perform duties too varied and diverse to be classified in any specific office clerical occupation, requiring knowledge of office systems and procedures. Clerical duties may be assigned in accordance with the office procedures of individual establishments and may include a combination of answering telephones, bookkeeping, typing or word processing, office machine operation, and filing.
Light Truck Drivers
Medium51.40%
Drive a light vehicle, such as a truck or van, with a capacity of less than 26,001 pounds Gross Vehicle Weight (GVW), primarily to pick up merchandise or packages from a distribution center and deliver. May load and unload vehicle.
Stockers and Order Fillers
Medium56.05%
Receive, store, and issue merchandise, materials, equipment, and other items from stockroom, warehouse, or storage yard to fill shelves, racks, tables, or customers' orders. May operate power equipment to fill orders. May mark prices on merchandise and set up sales displays.
Customs Brokers
Medium58.90%
Prepare customs documentation and ensure that shipments meet all applicable laws to facilitate the import and export of goods. Determine and track duties and taxes payable and process payments on behalf of client. Sign documents under a power of attorney. Represent clients in meetings with customs officials and apply for duty refunds and tariff reclassifications. Coordinate transportation and storage of imported goods.
Telephone Operators
High76.09%
Provide information by accessing alphabetical, geographical, or other directories. Assist customers with special billing requests, such as charges to a third party and credits or refunds for incorrectly dialed numbers or bad connections. May handle emergency calls and assist children or people with physical disabilities to make telephone calls.
Driver/Sales Workers
Medium56.20%
Drive truck or other vehicle over established routes or within an established territory and sell or deliver goods, such as food products, including restaurant take-out items, or pick up or deliver items such as commercial laundry. May also take orders, collect payment, or stock merchandise at point of delivery.