Telecommunications Equipment Installers and Repairers, Except Line Installers
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Install, set up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.
The automation risk for the occupation "Telecommunications Equipment Installers and Repairers, Except Line Installers" is estimated at 40.4%, which is close to its base risk of 41.0%. This moderate risk level reflects both the technical nature of the tasks involved and the degree of human judgment often required. While advancements in robotics and software have enabled greater automation in testing and installation, the job still relies significantly on practical problem-solving and on-site troubleshooting, keeping its risk below that of many purely routine or clerical professions. Among the most automatable tasks are those involving standardized procedures and the use of testing equipment, such as demonstrating equipment to customers, responding to inquiries, and handling complaints. Testing circuits and components to isolate malfunctions, as well as verifying the performance of repaired or newly installed equipment, all involve steps that are increasingly being handled by intelligent diagnostic tools and remote-monitoring systems. These tasks can often be codified into clear, repeatable processes, making them attractive targets for automation by both physical and digital technologies. However, the occupation features several resistant tasks that limit the potential for complete automation. For example, addressing special issues—such as illegal equipment use or handling cases of electrical or acoustic shock—often requires situational assessment and adaptability. Providing input into the design and manufacturing of new equipment necessitates creative thought and deep product knowledge, while cleaning and maintaining intricate components using hand tools and solvents involves careful manual dexterity. Bottleneck skills such as originality, albeit at low levels (2.8% and 2.9%), further hinder full automation by requiring non-routine solutions and unique adaptations to specific on-site scenarios. As a result, while some job functions are highly susceptible to automation, a significant portion still demands a human touch.